I read where you said, "I DO HAVE A FULL SERVICE MANUAL FOR THIS MACHINE ON DISK AVAILABLE" I only have 1 customer using this type phaser and could use a manual for this but don't want to spend what Xerox wants for one. Could I purchase a copy from you. (I was Xerox authorized a few years ago until they got greedy, so I am not a big fan of lining their pockets.)
BTW, I lived in England for 1.5 years near Ely. Where do you live?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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37,002.4x - PEST_FAULT_JSL_HEATER_DISCONNECT PEST - Left jetstack disconnect.The left jetstack is not drawing the expected power from the supply. 1. Run the printhead Left Jetstack Heater test. 2. Verify printhead wiring.
Yes, could be faulty printhead, but could be faulty power supply as well.
I have the full service manual available if you need it. Please take a moment to give this solution a rating of fixya. Thanks!
Here is a link to the complete service manual for the xerox phaser 6350 it has full diagrams and step by step detailed instructions for every part of the printer http://www.scribd.com/doc/42787465/XEROX-Phaser-6300-6350-6360-Parts-List-Service-Manual
37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT PEST - Head maintenance clutch disconnect. The head maintenance clutch is not drawing the expected power from the supply. 1. Run the Head Maintenance Clutch test. 2. Check the Head Maintenance Clutch wiring. 3. Disconnect the Wave Amp signal cable from the left side of the Electronics Module. If the error code changes, replace the Wave Amp. 4. Replace the head maintenance clutch.
I have the full service manual available should you need it. Thanks and please take a moment to rate this solution as fixya.
In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.
Entering by rebooting the printer:
1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.
On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.
All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.
TRY FIRST (Solutions without parts): For a continuous RAMError message, try cleaning RAM contacts and reseating RAM.
NOTE: Third-party or generic RAM is not covered by warranty or service contract and should be removed for troubleshooting purposes.
TROUBLESHOOTING TIPS AND HINTS: Replace RAM. If problem is not resolved, replace the Image Processor board.
Please Note: Intermittent 6250 RAMErrors can be resolved by replacing the Print Engine Board and EEPROM, remembering to Save/ Restore in Diagnostics.
Check to see if there is anything stopping the paper like a small piece of paper/paperclip.
Also see if the reg rollers are turning.
I DO HAVE A FULL SERVICE MANUAL FOR THIS MACHINE ON DISK AVAILABLE
try the top 2 things if you still have the problem please get back to me.