We have F02 error message and nothing has worked.

The owner's manual usually provides a list of error codes and the suggested resolutions.


http://laundry.manualsonline.com/support/kenmore/washer/f02-error-message-1025457

Repairing the F02 error code can usually be done without ordering parts. Tools needed to repair your whirlpool Duet F02 error code are towels and a quarter inch socket.
Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out.
With the filter out clean and install it back into washer.
Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back, it may require you to clean the drain pump filter again.
If you require a new drain pump motor, you can purchase the part from the link below.
- See more at: http://www.appliancerepairlesson.com/2011/03/12/how-to-fix-whirlpool-duet-error-code-f02-duet-sport-error-f02-fix/#sthash.PuGd0iuQ.dpuf

HELLO THERE AND THANK YOU FOR CHOOSING FIXYA
The f02 error code is a long drain error meaning the following and here is what needs to be checked before replacing the pump
Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display sud and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel

Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel

Hi

Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap. Hope this helps... Please post back for more information.
Daniel

Perhaps you need to check the outlet hose from the pump for a blockage, and of course, make sure the pump itself is working.

Hi,

If F02 is flashing, it means the filter is plugged.
Take the bottom panel off, you need a sun screwdriver, undo the white cap, there will be a rush of water, Use towels down to sop it up, you will be amazed at the junk in it.try cleaning it out, clean out the tube it goes into, and then put the cap back

this should solve your problem
please rate this solution
RNJ VINODKUMAR

Knowing from our washer, the SUD code is too much foam from the detergent. Since most soaps today are highly concentrated, or High Efficiency soap, try using less soap as a starter. :)