Question about Microsoft Xbox 360 Console

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This sucks Every dvd or game I put into my xbox the main page comes up and says unplayable disc. I can figure it out if you could help me out id appreciate it or else i will have to buy a new console.

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  • pony32 Feb 26, 2008

    My xbox is a month or two past my year warranty. il pick up a can of air and see if that works... is there any cleaning disc that will work on the 360?

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Xbox360's do have a high rate of failure, but now that microsoft is installing the new heatsinks on the GPU's, the rate has dropped to almost no problems what so ever. The new heatsinks were previously not installed on the wired and premium consoles, and only installed on the elite and halo3 special edition elite systems. That was microsofts big screw up. But microsoft is fixing the problem, and the 3 red rings of death rate is going down. Also.. you can send your xbox 360 into microsoft even if the warranty is void. They accept warranty and non warranty x-box's. You will have to pay a pretty penny though if it isnt warrantied.

Posted on Feb 24, 2008

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How old is your xbox? Microsoft offers a 3 year warranty for general hardware failures indicated by the three flashing red lights error code which displays on the console. Everything else is still covered under the one year warranty. If your console is less than 1 year from the purchase date, than call microsoft, they should fix it for free.

call 1-800-4MY-XBOX to get the repair process started.

Here is the warranty FAQ.
http://tinyurl.com/2z2uyl

Here is an article about the red ring of death.
http://tinyurl.com/t23fn

You might want to try a can of air and blow out the dust, see if that helps.

You can find the laser assembly on ebay, maybe this is a common problem.
here is the ebay search for the laser assembly.
http://tinyurl.com/2x7h2b

Posted on Feb 24, 2008

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Get a ps3...failure rates of xb360 are at 16%....16% of all of them will fail within 3 months.

Posted on Feb 24, 2008

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1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

Unplayable disc


There is a good chance you DVD drive might have either a faulty motor or laser. In this case if you have any type of warranty you should use it but if you don't you'll have to purchase either a new XBox 360 or a new DVD drive.

The new DVD drive will not be able play games if you simply swap the drives. In order to have it play games you'll have to flash the old Key from the broken drive onto the replacement drive.

Either that or if your system is still under the 3 year warranty from RROD by Microsoft you can try to induce RROD on your XBox 360 and take up a claim with them. Most of the time they send u a refurbrished XBox 360 or a new one.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Un playable discs


i think you have a dvd drive problem. Your gonna have to take your xbox apart, (there are videos on youtube on how to take a xbox apart). Then your gonna have to take the dvd drive apart, and there should be a magnet that is stuck to the top of the dvd drive.

Nov 23, 2008 | Microsoft Xbox 360 Console

1 Answer

Keeps saying unplayable disc


its your dvd drive change it.

Nov 08, 2008 | Microsoft Xbox 360 Console

1 Answer

Will not play any games


Some of the Xbox 360s have been known to have issues with their DVD-ROM Drives, On Older Xbox 360s The actual Drive has been known to cause slight scratching and scuffing to your Games.

If your Xbox 360 is having problems reading games, their is potentially a problem with the DVD Drives Laser, i had this issue last year with mine, Out of the blue the DVD Drive stopped working and wouldnt read discs. The i would suggest Calling Up the Xbox Customer support Center for your Country (numbers Available on www.xbox.com/support) and explain your problem to the person on the end of the line.

The only solution is usually to return your Xbox to microsoft Free of charge, which will be either repaired/replaced and sent back to you.

Also, once the solution is solved, it is important to NOT leave Games/DVD's In the Xbox's drive when not in use, Especially when moving the Xbox around as this can knock the laser and cause a fault ! their is only ever a DVD in my xbox drive when it is in use, i take mine out all the time to help prevent these sorts of problems.

Hope This helps !?

Oct 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc


I've had similar problems and I got myself a CD lens cleaner.

Its a cd/dvd sized disc that has a few small bristle on it so when u put it into your drive, it spins and cleans the lens.

They are pretty cheap and you can get them in any electrical store and I've seen them in a few supermarkets.

Also check that your disc's are clean too.

Mar 23, 2008 | Microsoft Xbox 360 Console

1 Answer

"Unplayable Disc"


First of all clean the disc, use warm water and a soft rag. after cleaning the disk, very carefully take apart your XBOX and use the rag to wipe off the eye touch nothing else. Place the XBOX together the same way that you took it apart. Hope this helps!

Feb 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


The dvd rom drive is probably not functioning properly maby try to use the drive out of you friends 360 or have your drive tested.

Jan 06, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


THe problem is very common. Your disc drive stopped working. You will need a new dvd drive. If under warranty send it to microsoft. If your not go to www.360-pros.com its cheap .

Dec 08, 2007 | Microsoft Xbox 360 Console

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