I have a smeg ST663 which gets to the first wash cycle and just on going and going I suspect that the water isn't heating. I have tried resetting but it doesn't work
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usually a screw on the striker (the bit sticking out that goes into the door) it will be a slotted adjustment so just loosen (not remove) the screw and pull it out a mm or 2. retighten and test. Also, clean the seal. While your at it, the sump filters and spray arms.
you should check the heating element. if the water is not hot enough, the timer will not advance. crack open the door mid-cycle. let the water stop flying around. then open it all the way up. if you don't get a big ball of steam, you have an indication that your heating element may not be working properly. this is not too hard to check the resistance with a multimeter and then replace, if necessary. good luck
Water pre-heatingYour
dishwasher may pre-heat the water. If so, and if the water entering the
dishwasher is cool, the heater may take up to half an hour to heat the
water.
To avoid the wait, increase the incoming water
temperature before turning on the dishwasher. Do that by running the
kitchen sink faucet until the water runs hot. Or increase the
temperature of the hot water to the entire house at the hot water
heater.
Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit.
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