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Viewing in the software two monitors

Hello,
At first I'm malagasy in Madagascar country and we don't realy speak English.Our 2nd language is French.So, If possible to comunicate in French that would be more helpful.
One or two weeks passed, my Friend José Piétri bought for me a canopus edius dvx pack, with title motion pro 5.1 and edius 4.5 with its update to 4.54 version. I gave my hardware configuration detail before chosing with your technician assistance. I'm quiet advanced about video edition and computer...I worked with adobe premiere pro before and I need something more professional. That why I chosen this pack.
My problems are:
- I use an dvcam sony pd170,and it works like without problem.
- Edius found it, because it can control,playback, FF,rew,stop...of the cam when connected with DV link.
- When I capturing or recording from the cam,there's nothing appeared in none of the the two screen preview of edius.Except a full green.
- I tried continue capturing,The capture was good, because it's stocked in the specified capture destination folder. The videos are deeply byound than I expected as quality "THANKS FOR CANOPUS".
- When I import the captured sequences, or videos, they aren't played by Edius in the timeline and there is nothing appeared.In the preview.
- My next problem is:
I can't install Title motion pro (DISC2).
It says "Edius not found".
Please, help me. I'd like to understand the reasons of these problems and I need solutions.
Friendly
RAKOTOBE José

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  • gaejos Mar 01, 2008

    Thank you exon33, j'ai déjà essayé d'autre solution, j'ai retiré ma carte graphique pci express Ge force 7300 et j'ai utilisé la carte graphique integrée et ça marche.

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Your software is in warranty. And your English is excellent. It is Canopus Edius's problem, il n'est pas le votre. Allez-y a
http://www.canopus.com/ pour demander qu'ils vous expliquez ce qui vous avez besoin--je crois qu'ils seront nouse assister vitement.

Si vous parle avec une personne qi apparaisse ignorant, demandez parler avec son superieur.

Bonne Chance

Posted on Feb 29, 2008

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