Question about Canon imageCLASS MF5770 All-In-One Laser Printer

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MF5770 is not showing an error message, but isn't printing.

I've checked the network settings, and printer settings, and can't seem to find anything wrong. No error message is showing up on the printer, but the printer icon on the task bar disappers and the queue clears within seconds of trying to print. When I check the printer, the file is there, but it doesn't print. The copier and fax machine also seem to be nonfunctional, but when trying to copy, nothing goes to the copy jobs. I've also tried power cycling and rebooting all the computers on the network, with no success.

Thanks in advance to anyone who can help me out.

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  • ngwds Apr 30, 2008

    I have had the same problem....I have cleaned the metal connectors and unplugged the copier also.....Can Someone Shed some light on the problem so we can get past this problem?

    I will never buy another Canon.

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Paste the address below in your browser window.You should find some helpful information there.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=124&modelid=11147#SupportDetailAct

Posted on Jul 16, 2008

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