How do i get the ink cartriges to stop in the center of the 924 photo printer so i can install new cartriges.

1. Turn on your printer.
   
   
2. Open the front cover.
   
   

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

1. Press the tabs on the cartridge lids, then lift the lids.
   
   

1. Remove the old ink cartridges.
   
   

1. Store the cartridges in an air-tight container or dispose of them properly.
   
   
2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
   
   

NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.

1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.
   
   

1. Snap each lid closed.
   
   

1. Close the front cover. The front cover must be closed to start a print job.
   
   

1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.
   
   
2. Click the Maintenance tab.
   
   
3. Click Install a new print cartridge.
   
   
4. Click Next.
   
   
5. Select the type of cartridge you installed.
   

NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.

1. Click Next.
   
   

Hello. Reset your printer to reset ink.
Press and hold the STOP/RESUME button for at least 6 seconds. Just wait for the printer to initialize.

Download Dell 924 printer manual from the following link.

http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf

Go to page no. 49 and see the directions, you will be able to chang the ink cartridge.

Cheers!!

Might need a new printer. Lexmark printers can be troublesome.

It goes through the ink cartrige holders and hooks onto the frame. It's called an encoder strip.

I just bought new ink and my Dell 944 is still telling me I am out of ink and it a new cartridge. How do I tell the computer or printer that?

I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.

Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.
Zod

you have a defective color cartridge or contacts on the new color cartridge are dirty clean with micrifiber cloth moistened with rubbing alcohol and then try if this doesnt work you have a defective color cartridge

Purch. a new cart see if that works.