Question about HP OfficeJet 7310 All-In-One InkJet Printer

5 Answers

7280 paper jam

I just finished talking to an HP customer support for an hour. By the end of the end of the conversation, I realized she was reading from the same manual I was and was no help. The jam is deep inside and cannot be reached without removing the front paper tray in my opinion. I can see paper pieces from the back side but the rollers do not move or even touch the paper.

Posted by on

  • 2 more comments 
  • Anonymous Nov 06, 2008

    I have the exact same problem...I work for HP myself but I gotta say that this printer sucks!

  • Anonymous Mar 01, 2009

    My hp c7280 print test page but jams when printing from pc

  • Anonymous May 10, 2009

    the posts fixed this, but this is the worst printer i have ever owned.


    HP - you ****

  • Anonymous Mar 17, 2014

    paper jams have been removed incorrectly and now the rollers are not adjusted evenly. the paper pulls down to one side and jams everytime.

×

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 152 Answers

7280 paper jam - 6fc2e7e.jpgOpen conver

Posted on Feb 28, 2008

  • Harshad Patel
    Harshad Patel Feb 28, 2008

    open back side cover and remove paper

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I could not solve the paper jam message problem. However, on the back of the 7280 is a darker gray module with a push button release. I removed this module and low and behold the jammed photo paper was easy to remove. Fixed. No where in the manual do they mention this solution.einalbert1@gmail.com

Posted on Jun 12, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Hello dear sir/mam my printer problem with ink system fail pleace replay fast

Posted on Jul 08, 2015

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

HP 7280 paper jam - no paper seen from back two sided paper removal- no paper seen from automatic feeder no paper seen from moving the ink cartridge door no paper jam in paper tray (have left only one sheet of paper in after a long search. Still no paper seen
information shows on printer " clear carriage jam" still cannot see any paper jam. Am in desperate state of mind, machine only twelve months old, and no left packing around the machine. HELP

Posted on Mar 27, 2009

My new 7280 just ate 10 sheets of good quality paper, thanks for posting so I know it isn't just me. I had to run through the diagnostics and "maintenance' after pulling the paper out the back.

Speaking of back...this printer is going back.

Posted on May 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP C7100 says that there is a paper jam when theres not.


if you said that you have cleared it of any paper then its time to have your printer check by a printer technician, a small piece of paper still stuck in there will cause the printer to sya these, check it again maybe you missed a spot, if you are sure you cleared it up real good then take your printer to a repair man to avoid any furthere more damage to the printer

Nov 20, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Paper jam


HP Officejet 4315 paper jam. 01. Please remove the toner / catridge from the printer. 02. Carefully remove the jammed paper if any. 03. Please ensure that no small piece of paper got stuck in the roller. 04. Switch off the Desktop / Laptop and printer and reboot the systems once again. 05. See still the paperjam message / lights are blinking. If still the problem is there, please call the HP Printer Service Engineer to set right this problem. Do the following also to find out the solution. Call HP Customer Care Toll fee number, and you will find the solution. I f still the problem exists they will make a report and someone will contact you soon. They are good in after sales you can trust me on this. If the printer is under warranty, they will replace with a new Printer. Have a Nice day.

Jul 16, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

HP PhotoSmart C4385 Jams....with or without paper.


see what you gotta understand is that right next to the rollers that pick up the paper are paper sensors so if those sensors have been damaged take a cotton swab dip it in water.
clean the rollers where the paper is taken in from and also clean the carriage rod along which ur cartridges move(metallic rod).
now if this still does not work call up hp at 1800-474-6836 and if ur printer shows out of warranty in hp's records dont worry ask the customer representative to go ahead and tell you the upgrade options and go in for either the photosmart 7280,photosmart 6380 or the photosmart 8180. You will get it at a 50% discounted rate.Its called a refurbished printer but the actual scenario is that if wallmart purchases 100 printers and realises they needed 99 they send one back to hp and then our factory test it before sending it out to the customer but it has never been used before.
trust me this is the best option.I work for HP.
call in and hope you get me on the call.If the printer is in warranty then hp will try a couple of troubleshooting steps and if they dont work then they will replace the printer free of cost.

Jun 15, 2009 | HP PhotoSmart C4385 All-in-One Printer

2 Answers

Paper Jam


Tweezers work well too.

This video shows how to clear a jam.

Jan 29, 2009 | HP Photosmart C7280 Printer

1 Answer

HP 7280 fax interrupts phone calls


Set the fax to MANUAL MODE, you will then have tp press START to receive a fax.

Dec 21, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

3900 series printer


Same with mine and when I try to look for more jammed paper, there is none. I have wasted an hour messing with it and I tried to call HP and they want $65 to talk to me because my warranty is out of date. Someone, please help us!

Aug 22, 2008 | HP DeskJet 3930 InkJet Printer

1 Answer

Issues with my HP Photosmart PSC 7280


I had the same problem. You can access the carriage from the back of the printer. I actually had a jam , however just as you exposing the carriage from the front I did not see a thing.

Jul 21, 2008 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

695 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...