Question about HP OfficeJet 7310 All-In-One InkJet Printer
I just finished talking to an HP customer support for an hour. By the end of the end of the conversation, I realized she was reading from the same manual I was and was no help. The jam is deep inside and cannot be reached without removing the front paper tray in my opinion. I can see paper pieces from the back side but the rollers do not move or even touch the paper.
I could not solve the paper jam message problem. However, on the back of the 7280 is a darker gray module with a push button release. I removed this module and low and behold the jammed photo paper was easy to remove. Fixed. No where in the manual do they mention this firstname.lastname@example.org
Posted on Jun 12, 2009
Hello dear sir/mam my printer problem with ink system fail pleace replay fast
Posted on Jul 08, 2015
HP 7280 paper jam - no paper seen from back two sided paper removal- no paper seen from automatic feeder no paper seen from moving the ink cartridge door no paper jam in paper tray (have left only one sheet of paper in after a long search. Still no paper seen
information shows on printer " clear carriage jam" still cannot see any paper jam. Am in desperate state of mind, machine only twelve months old, and no left packing around the machine. HELP
Posted on Mar 27, 2009
My new 7280 just ate 10 sheets of good quality paper, thanks for posting so I know it isn't just me. I had to run through the diagnostics and "maintenance' after pulling the paper out the back.
Speaking of back...this printer is going back.
Posted on May 08, 2008
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Posted on Jan 02, 2017
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