Question about HP OfficeJet 7310 All-In-One InkJet Printer

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7280 paper jam

I just finished talking to an HP customer support for an hour. By the end of the end of the conversation, I realized she was reading from the same manual I was and was no help. The jam is deep inside and cannot be reached without removing the front paper tray in my opinion. I can see paper pieces from the back side but the rollers do not move or even touch the paper.

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  • Anonymous Nov 06, 2008

    I have the exact same problem...I work for HP myself but I gotta say that this printer sucks!

  • Anonymous Mar 01, 2009

    My hp c7280 print test page but jams when printing from pc

  • Anonymous May 10, 2009

    the posts fixed this, but this is the worst printer i have ever owned.

    HP - you ****

  • Anonymous Mar 17, 2014

    paper jams have been removed incorrectly and now the rollers are not adjusted evenly. the paper pulls down to one side and jams everytime.



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7280 paper jam - 6fc2e7e.jpgOpen conver

Posted on Feb 28, 2008

  • Harshad Patel
    Harshad Patel Feb 28, 2008

    open back side cover and remove paper


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I could not solve the paper jam message problem. However, on the back of the 7280 is a darker gray module with a push button release. I removed this module and low and behold the jammed photo paper was easy to remove. Fixed. No where in the manual do they mention this

Posted on Jun 12, 2009

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Hello dear sir/mam my printer problem with ink system fail pleace replay fast

Posted on Jul 08, 2015

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HP 7280 paper jam - no paper seen from back two sided paper removal- no paper seen from automatic feeder no paper seen from moving the ink cartridge door no paper jam in paper tray (have left only one sheet of paper in after a long search. Still no paper seen
information shows on printer " clear carriage jam" still cannot see any paper jam. Am in desperate state of mind, machine only twelve months old, and no left packing around the machine. HELP

Posted on Mar 27, 2009

My new 7280 just ate 10 sheets of good quality paper, thanks for posting so I know it isn't just me. I had to run through the diagnostics and "maintenance' after pulling the paper out the back.

Speaking of back...this printer is going back.

Posted on May 08, 2008

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