My iomega external HDD fell over the other day and now my computer will not recognize it. It lights up, and runs but there seems to be a clicking sound of some sort. Is there a simple solution amongst a common problem or should I just take it to a PC repair shop. I have opened up the HDD and I cannot find anything that seems broken or loose. Thank you for your time.
Clicking is not good. You need to contact IOMEGA SUPPORT on their web site and run through the troubleshooting steps then call for possible warranty action. The clicking is consistent with a failed hard drive. If you can remove the hard drive to read the part number and serial number, contact SEAGATE on their web site and go through the troubleshooting procedure for a possible warranty replacement. All hard drive manufacturers will cheerfully replace drives still under warranty if you carefully follow their procedures. Good Luck!
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