Question about Brother MFC 420CN All-In-One InkJet Printer

2 Answers

Installation Whenever I use the installation disk, the system seems to hang up and never finishes the installation. The Paperport programs and Pro suite for the scanner and fax get installed, but the printer itself does not.

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  • Eileen Feb 24, 2008

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  • Expert
  • 67 Answers

Unplug the printer and then install the drivers. Then it should auto detect when you plug the printer back in again after the installation is done.

I would recommend getting the latest drivers and firmware update from their website below. Maybe they fixed your issue in the latter updates.

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf
/download_top.html?reg=us&c=us&lang=en&prod=mfc420cn_us

Posted on Feb 23, 2008

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  • Brother Master
  • 19,396 Answers

Brother CD may be dirty or corrupted. If it is dirty wash it in cold water and dry it up with a soft cloth, being careful not to live any cloth hair on the disk.
Easiest thing to do in this case is downloading the driver from this link.
If all the above doesn't work then you may need to trubleshoot something in your windows installation. In this last case first step can be doing a system restore to the last checkpoint before you installed the Brother, and then reinstalling all brother software and drivers.

Regards

Posted on Feb 23, 2008

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1 Answer

Free software paperport


Sir/Madam

PaperPort installs a PaperPort Black and White Image driver and a PaperPort Color Image driver. These drivers allow you to import documents onto the PaperPort desktop via the print feature.

If one or both of the drivers are missing, follow the steps listed below to run the PaperPort repair program. This program will re-install the drivers:

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  1. Open the Control Panel.
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2.Open "Add or Remove Programs".


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3.Locate and select PaperPort. Click the "Change" button.

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4.When the PaperPort InstallShield wizard appears click NEXT.

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5.Select "Repair" and click NEXT.

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6.Click "Install" to begin the repair process.

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7.When the installation is completed a window stating "InstallShield Wizard Completed" will appear. Click FINISH.

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8 The repair process is now complete and the drivers will now be installed.

If your question was not answered, please Go To Below URL for Brother Printer Troubleshoot,



OR

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HP LaserJet 3330 will not print multiple copies


Does this happen only with some documents/software? I have a different HP printer (a LaserJet) that does the same thing only with PDFs printed from another program. (This happens with PaperPort and browsers using the Adobe Reader plug-in, for example.) If I open Adobe Reader and then open the document in question, I can print multiple copies correctly.

I hope this helps.

Cindy Wells

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My PaperPort Scanner Program (disk that came with my Brother DCP-120C) will not download to my new Vista Operating System. Cannot download full program at Brother website, either. (It's missing the...


Well, you purchased your all-in-one machine some time ago and it didn't include Vista-compatible software.
PaperPort is a commercial application, available from it's developer company; it's simplified version was delivered with the printer/scanner as bundled software.
As it is not a property of Brother, it cannot be made available for download on their website (as opposed to Brother drivers & utilities), because everyone would be able to download a commercial product without paying for it, that's quite understandable.

I would suggest contacting Brother support (e-mail or hotline) and asking for a Vista-compatible CD for your printer, specifying it's serial number.

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Your anti-virus program may be interfering with the installation. Disable the AV and re-start the installation.
Good luck.

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No software disk to load 1700 into Dell 6400 Inspiron laptop.


In Windows, how do I install my printer? Most new printers, especially USB printers, come with installer programs. If you have neither installation instructions nor an installation program, you can use one of the following procedures to install most printers:
USB printers (Windows 98, Me, 2000, and XP only)
  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

  5. Uncheck all options except Specify a Location. Click Browse. Browse to the disk, CD, or directory where your printer drivers are located. Click OK, and then click Next twice. Note: You can download some drivers from the web. Consult the web site of your printer's manufacturer, or see Where can I find driver updates for my Windows computer?
  6. When all the files are copied, click Finish.

  7. Turn on your printer. Windows should detect the printer's presence and finish the installation. If the option to print a test page is offered, do so. This will confirm the installation. Click Finish.

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Abbyy finereader 6 works well with the 5440cn. The latest version is 9.

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Lexmark X5470 scanner problem


i had the same problem but if you open the Lexmark All-In-One center (can be found in start --> all programs --> lexmark 5400 series --> all-in-one center) and select scan (it will work)

if you dont have the program installed find your installation disk and when u re-install it, it should come up again

SH33P

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