Question about Computers & Internet

2 Answers

Laptop screen Hi. My laptop was infected by a Worm.Win32.NetSky virus (ya gotta love grandkids). My Norton 360 did not detect the virus. I tried to load BullGuard, but I couldn't uninstall my Norton, and I was afraid of a conflict between the two, so I didn't load the BullGuard. I decided to use my recovery disk, wipe the slate clean and start all over with the original factory settings. When I did this and rebooted, the screen came back so dark I can't see anything hardly. I did have to replace my screen last year and I have also added more memory to my computer. My computer is pretty old. It is a, but has been a great computer. Do you have any suggestions? I appreciate any help you can give me. Thank you so much.

Posted by on

  • mamaone Feb 23, 2008

    Thanks, but I had already tried that. Thanks for responding.

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 113 Answers

Try turning the brightness up. You can usually do this by holding down the blue "Fn" key, and then hitting the key (usually the F8 or 8 key) with the blue "brighter sun" on it.

Posted on Feb 23, 2008

  • Phil
    Phil Feb 23, 2008

    One thing I just thought of - you say your laptop is pretty old? Some of the older laptops had a brightness adjustment roller on the side of the screen itself. Could this be the case for your laptop's screen?

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,019 Answers

Hi,
This could be an invertor fault. ( not boosting up the tube )
Or A backlight fault. i.e CFL Lighting tube within the lcd Screen.
Mike @ Compurepair.

Posted on Feb 23, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have been having nothhing but problems since being purportedly infected by the ramnit virus. I seem to have lost control of the computer at logon, since Norton 360 apparently decided that every startup...


Not your average virus, this malware injects code in legitimate files similar to the Virut virus and in many cases the infected files cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of infection can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a sm?rg?sbord of malware and a major source of system infection.

The general consensus is that Ramnit.A cannot be effectively disinfected, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. In many cases the infected files cannot be deleted and anti-malware scanners cannot disinfect them properly. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS.

Sadly, this means that even trying to back up still accessible files brings with it the risk of reinfecting a new installation and also obviates the further use of any infected removable media.

Sorry to be the bearer of bad tidings. Good luck axle

Nov 21, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

WHAT SHOULD I DO.... MY COMPUTER DETECTED A 136 OF VIRUS.... BUT MY ANTIVIRUS DIDN'T WORK TO DELETE ALL OF THAT WAS TROJAN VIRUSES TROJAN PSW,TROJANSPY, TROJAN IM, PACKED.WIN32, VIRUS.BAT.GRAY...


  • if you cannot delete, then just quarantine. but if you scan again but still there are several viruses detected, you may have a replicating worm on your PC
  • replace norton, try kaspersky anti-virus or bit defender

Oct 02, 2010 | Norton AntiVirus 2004 (0003764823191)

1 Answer

When i turn my computer on i get a security warning saying worm.win3.netsky detected on your computer and it will not let me open anything


hi..

you have a serious virus problem, get a strong anti virus and scan your whole system, kapersky or avast Anti virus are suggested....

GOODLUCK!!

Feb 13, 2010 | eMachines W3507 PC Desktop

1 Answer

Laptop infected with worm.


Nortons sucks. you should try an anti-virus scan with Malwarebytes, then you should install Avast as your resident protection. 

Be sure, when uninstalling Nortons, to use the uninstallation tool found on the nortons site. if you use the regular windows uninstaller, it will not remove all of it, and it will slow your computer down.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

2 Answers

Laptop infected with worm? Help


No virus checker catches them all, and frankly, Norton 360 is pretty weak. Try running AVG, which is downloadable and free.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

1 Answer

Worm.win32.autorun.blw virus appear in my system i already use kesper sky, but not solved. please advise a solution. thanx


When the executable is run on the victim's machine, the worm copies itself to the following locations:
  • %Application Data%\remove.exe (Copy of itself)
  • %Application Data%\autorun.inf
Where %Application Data% = c:\Documents and Settings\All Users\Application Data
Autorun.inf has following command
Exp: [autorun]
shellExecute=remove.exe
The worm adds a Run entry in registry so that it executes itself at every startup:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    "(Default)" = "%Application Data%\remove.exe"
Symptoms -
  • Presence of above mentioned files.
  • Presence of registry entries mentioned above.
Method of Infection Method of Infection - This worm spreads by using autorun.inf on shared drives and removable devices.
Removal - A combination of the latest DATs and the Engine will be able to detect and remove this threat. AVERT recommends users not to trust seemingly familiar or safe file icons, particularly when received via P2P clients, IRC, email or other media where users can share files.


Thanks for using fixya..

Sep 14, 2009 | Computers & Internet

3 Answers

Which anti virus can i use for my laptop. i have used mcfee anti virsus but this is no useful for my laptop because laptop be come hang after installation. Presently i m using AVG but this anti virsus...


best antivirus for laptop is Bitdefender this antivirus is in first place in top ten antiviruses and its also not make pc slow very light but powerfull antivirus.
plz dont forget to rate me thnx

Sep 07, 2009 | HP Compaq Presario V6000T Notebook

3 Answers

Norton failed to detect worm.win32.netsky. My computer is infected with the virus and I need help. Patti


Hello Patti,

First, you need to update the Norton with the latest virus definitions and perform a scan again. It may detect the virus and remove it.

If it does not, we need to format the hard drive of the computer and reinstall the operating system as it is the most effective way to get rid of the virus.

Wish you good luck

Pat

Mar 11, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

861 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...