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OFFLINE problem - unable to print

Uunable to printer due to mysterious OFFLINE message. What do I need to do to clear permanently and to get it back online? HELP!

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Hi,
if your printers saying Offline, it means that your printer is not connected/switched on or detected by the computer.
Try a hard reset or re-installation of the printer itself.
power on/off ( On the printer )while this error message appears.
Check the cable from Printer To Computer.
Mike @ Compurepair.

Posted on Feb 23, 2008

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2 Answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

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How to fix printer saying "offline" on some workstations, but it is really online?


You need to make an adjustment in the port settings on the problem computers. Take a look at my instructions here.
Sharp Printer Offline Solution

Sep 09, 2014 | Sharp MX-3501N All-In-One Printer

1 Answer

HP LASERJET P1606DN goes to offline


Happened on our print server this morning for the first time. We have 4 of 1606dn in our organization. Reset the print spooler and that brought it out of offline mode

Jan 09, 2012 | HEWLETT-PACKARD LASERJET PRO P1606DN...

2 Answers

WHEN WE GO TO PRINT, IT SAYS PRINTER OFFLINE.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

or


Printer Spool offline:
Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe

Jan 03, 2011 | Office Equipment & Supplies

1 Answer

My hp j4680 says offline, how do I get back on


If you are connected via USB cable, you will want to follow these steps.

1. Clear the print queue from the computer.
2. Shut down the computer.
3. Power off the printer.
4. Unplug the USB cable from both the computer and the printer.
5. Make sure there are no foreign objects in the printer.
6. Reconnect the USB cable.
7. Turn on the printer and the computer.

The "offline" message should now be cleared.

Dec 04, 2010 | HP Office Equipment & Supplies

1 Answer

My printer says offline and files are in the queue


This issue occurs due to the change in IP address of the unit (Most of the IP addresses are Dynamic and it may change time to time. So the computer is unable to locate the previously set IP address and this leads to a message printer offline). I request you to set a static IP address for your printer and verify the result.

:) Dr Tony

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Dell 966 has job stuck in que. unable to clear or print other jobs.


Try taking the printer offline, deleting the stuck print job as well as the other jobs. Then, open the Services applet & restart the Print Spooler service. This would clear the error.

Dec 23, 2009 | Dell Office Equipment & Supplies

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False "printer is offline" message


Try to cheeck the port from ur printer to ur cp is been connected.

May 19, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Hp deskjet f340 series keep showing offline


hi,

follow the steps:

>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.

if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.

Thanks and regards,
Agnel

Feb 29, 2008 | HP Deskjet F340 All-In-One Printer

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