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Re: OFFLINE problem - unable to print
if your printers saying Offline, it means that your printer is not connected/switched on or detected by the computer.
Try a hard reset or re-installation of the printer itself.
power on/off ( On the printer )while this error message appears.
Check the cable from Printer To Computer.
Mike @ Compurepair.
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Remove the printer out of the box and connect the power cable
to a power adapter.
Install the drivers and necessary software. Enclosed with the
printer package should be a driver CD-ROM for the printer. It might
also contain some print enhancement software supplied by the
manufacturer of the printer. Follow the instructions for software
Connect the square end of the USB cable to the printer and the
rectangular end to your laptop.
Turn the printer ON. Your laptop should find the newly attached
hardware, and recognize it as printer.
Open any document or picture and click on Print in File menu or
click on a printer icon in the toolbar.
1. Press CANCEL JOB to clear the print job from
the printer memory. 2. Turn the printer off, and then turn the printer
on. 3. Try printing a job from a different software application. If
the job prints, go back to the first application and try printing
a different file. (If the message only appears with a certain software
application or print job, contact the software vendor for assistance.) 4. If the message persists with different software applications and
print jobs, disconnect all cables to the printer that connect it to
the network or printer. 5. Turn the printer off. 6. Remove all memory
DIMMs or third-party DIMMs from the printer. (Do not remove the firmware
DIMM in the lowest DIMM slot.) 7. Remove all EIO devices from the
printer. 8. Turn the printer on. 9. If the error no longer exists,
install each DIMM and EIO device one at a time, making sure to turn
the printer off and back on as you install each device. 10. Replace
a DIMM or EIO device if you determine that it causes the error. 11.
Remember to reconnect all cables that connect the printer to the network
or computer. 12. If the error persists, replace the firmware DIMM.
13. Replace the formatter.
**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.
Pls chk thoroughly the inner parts are clear of any shreds of paper. Blow air thro vacuum cleaner. A small piece of paper sitting on a sensor can create this sort of problem. (For eg, the cartridge stops at both the ends after 'sensing' the end. If paper sticks here, it cant sense and will lead to a crash)
I shut my computer down unpluged the printer from the back of the computer then put it all back went to look on the computer to check that I had the right printer on the computer that is how I fixed it.
Hello, go to start, control panel, printers and faxes. Look for your printer. right click and going down you will see sharing and use printer online or offline. click that and you will be up and running