Question about Hoover S3330 / S3332 Straight Suction Telios Bagged Canister Vacuum

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Cord rewind The power cord is jammed and won't go in or out. I can't find a way to get the cover off to have a look at it. Any suggestions please?

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  • iaindart Feb 24, 2008

    Hi Liz

    Its a Hoover Telios. There doesn't seem to be any screws to get the outer shell off.

  • Anonymous Mar 12, 2008

    I Have the same problem: the cable is on the side of the cord winder, but I cannot open the shell to see i something is broken or if it's only a cord jamming.
    How can I open the shell? I found only two ***** inside, but does not release nothing...

  • mekirstin Mar 17, 2008

    Help! i have the same problem here in the netherlands.... how can i open it!!!! once i have it open there must be a way to get it working again....

  • wendy mortimer Jul 04, 2008

    i have a hoover sprinter 1700w the cord won't rewind and this is what is stopping the vacuum from working, i wiggle the cord it works then it stops, is it worth repairing or can i do it myself..or is it knackered.?

  • TradJ Apr 23, 2009

    Hoover Telios 1700 It really worked out!! Thanks, J from portugal

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A bit late for the original questioner, but perhaps this will help someone else.
There are many models of the Hoover Telios. This solution applies to the T5603 at least, but perhaps not to all models... sorry, I don't know about the others.
Anyway, this is it. The cover is held to the base by 8 screws. Two are clearly visible near the handle, two are in the bag compartment. They are easy!  The problem is finding the others, because they are concealed by the foot-operated switch plates, and you have to get those plates off without breaking them.  
Basically, those plates slide off backwards (i.e. away from the handle end) but you have to release a plastic catch first.  The catch is part of the switch-plate, and is located roughly mid-way along the straight side of the plate, just by the raised bump.  You can just see the catch if you shine a torch light down the gap.  The catch is released by inserting a small screwdriver or other flat blade and levering it away from the centre-line of the machine.  If you apply gentle rearward pressure on the plate while doing this, you will soon feel when it's released.
Once the catch is released, the plate will slide off completely and the remaining four screws are revealed.  After that, it's simple!
Hope this helps someone!

Posted on Feb 07, 2009

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Thanks odin223. I had tried for hours to get the cover off my telios 1500. With the above info I had it solved in 10 mins! Wish I checked the plug first though! The reason the Hoover wouldn't trun on was a broken wire in the moulded plug.

Posted on Sep 27, 2009

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If the cord winder is broken it needs to be replaced. What type of vac is it?

Posted on Feb 23, 2008

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