Question about Tally T2265 Dot Matrix Printer 917402

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Tally 2265 paper jam

We have a tally 2265 printer which has been used for very long.It is now giving a messge that there is a paper jam and we checked all over but cannot find the jammed paper

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  • Anonymous Mar 14, 2014

    tally 2265+ hardware alarm +00001 +131

  • Anonymous Mar 14, 2014

    tally 2265+ hardware alarm +0001 +131

  • Anonymous Mar 17, 2014

    paper jam error tally t2280

  • Anonymous Mar 21, 2014

    paper jam tally genecom 5040 paper jam what should we do! pls help!!



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I am not familiar with this particular printer, but dot matrix printers are not complicated. Being that it is old, it very well be that a sensor is dirty or bad. There probably is only one or two of them. I suggest you carefully take the cover off, and expose the platen roller. If it is removed easily, take it out and clean it with dish detergent and water. Better yet, use WD40, because it will revitalize the roller a bit. be sure to use the dish detergent to get the WD40 film off. Now, look for any small switches in the paper path. Something may even be holding it down. The switch part may only be an actuator, and you may have to follow the arm to the photo interrupt switch. Clean in between the posts of its an interrupt switch. If you can't find anything jumping out at you, its probably time for a new printer.

Posted on Feb 24, 2008


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1 Answer

Tally T2365 printer giving Hardware Alarm code is +0001 +131 000002-3128+0553

Here is the maintenance manual

T2365 80 Maintenance Manual pdf Download PDF

try this first

The hardware alarm you are seeing on the 2265+ indicates the printer is experiencing a "horizontal task error" ie the printer is not able to move the print head or is not able to detect the print head is moving, things you can check to resolve this problem are;
  • Remove the ribbon from the printer, ensure this is not jammed or damaged
  • Power the printer OFF and try manually sliding the print head from side to side, look out for any objects which may obstruct the movement of the print head (pen lids etc!)
  • Ensure the print head gap is not set to close to the paper, thus jamming the print head
  • Remove the paper to ensure the paper is not restricting print head movement.
  • Clean the Optical Timing Strip that runs under the print head, ensure this is not damaged also.
  • Clean the carriage shaft, this should be FREE from any lubricants WD40 etc and dry running. Remove build up of paper dust etc.

If the problem persists it is likely the printer has developed a fault, check the following

  • Worn or damaged timing strip
  • Worn or damaged carriage shaft
  • Fault timing sensor
  • Faulty carriage motor
  • Damaged print head cable
  • Incorrectly connected print head cable
  • Faulty interconnect board
  • Faulty Main Board
  • \More resources here

Tally T2365 hardware alarm 0001 131 000002 2854 2299 Any Ideas

Jun 17, 2018 | Tally Office Equipment & Supplies

1 Answer

Tally 2250 gives error +0017

The error message given by the 2250 would be longer than given in the question. The whole error message gives an indication of what might be causing the problem. Some things you may wish to check include; Check the print head is free to move and is not jammed Check the carriage shaft is clean and free from any sort of lubricant Check the timing strip to ensure this is in possition and is not dirty or warn Check the paper path to ensure the paper is free to feed through the printer.

Dec 13, 2011 | Tally T2250 Matrix Printer

1 Answer

Tally 2265 is showing AGA error.

Has something to do with the Automatic Gap Adjustment. Owner's manual says:

For more detailed information, refer to the Reference Manual on the Online CD-ROM, which I do not have (I only have the owner's manual).

You may have to talk with tech support at 800-774-2248. This will be Printronix (bought Genicom and Tally).

Jul 18, 2011 | Tally Dot Matrix T2265C Printer

3 Answers


either your aga motor is bad or your board set is bad. Turn unit on watch the printhead while opening the cover. The printhead should move back and display "cover open". When you close cover the printhead should move closer to paper. If not bad aga motor or bad board set.

Dec 15, 2010 | Tally Dot Matrix T2265C Printer

1 Answer

Tally 2240/9 printer returns to contiunous after I reswet to single paper

This is a common problem with the tally printer line in that model. You have to go into the configuration and set the Single sheet as the default paper style. When you make this selection from the selection menu it will go back to default after a period of time or anytime there is a jam or power off condition to include power saver. Check the user manual for the configuration access to the default settings and set single sheet feed as the default. That will solve the problem.

Jun 23, 2010 | Tally T2240/24 Matrix Printer

1 Answer


Check the following possibilities that may causing the error message.
1. Some times more paper may be taken in the paper feed area, check for any other paper jam in other area of the printer.
2. Remove all the printer drives, ports and uninstall the printer software and once again reinstall it by following steps given below
Start - Control Panel - Add and Remove Programs - Remove the program in the list called Tally Laser printer.
By now you have uninstall the software and now reinstall the software with the available cd given at the time of printer purchase and start printing.
Thank you

May 11, 2010 | Tally T8024 Laser Printer

1 Answer

I need a replacement paper tray for our Tally T8024 which has now broken. Thank you Jacky

Tally T8024 Paper Tray

Part Number 050K50140

Call Toll Free

(Please give be a big thumbs up when you rate my answer, thanks.)

Jan 28, 2010 | Tally T8024 Laser Printer

2 Answers

How to set fanfold 8.5 x 12 page in Tally 9

when you giving print command choose the printer and go to printer option and choose the paper type then give the print command .

Jan 20, 2010 | Tally T2245 Matrix Printer

1 Answer

Tally t8006 colour laser constantly gives paper jam error but no paper is jammed

Please unplug the printer cable eject the paper and uninstall the printer driver comletly and restart the computer after that reinstall the printer driver and insert the paper in paper tray.

it should be work now

Aug 29, 2009 | Tally T8006 Laser Printer

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