Question about NetGear WGT624 Wireless Router

4 Answers

Help needed urgently

I have plugged all cables in correctly...the router lights are up but the signal light does not show...computer tell me network cable unplugged...I have double checked cables are correctly inserted...please help

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  • hes1234 Feb 23, 2008


    Hi gilheero, thank you for your message...the wires seem fine...do you think it could be the power adapter?

  • hes1234 Feb 23, 2008

    I'm on NTL broadband...

  • hes1234 Feb 23, 2008

    I have Windows xp connected to the ntl modem...modem connected to the router...(Netgear WGT624) ... WGT111T USB adapter connected to my other pc (windows 2000)...plugged in all the wires correctly...ethernet , etc...double checked that it is all linked up correctly...connected the NTL modem...waited until all lights were steady, then powered up the netgear router...all lights come on except the signal light, sometimes all lights will flash....not sure if the router is searching for a signal???...USB adapter flashes, apparently this adapter light is supposed to be steady...on my windows 2000 PC, it finds the netgear router and says 100% but still cannot pick up internet...I do pick up internet from the neighbours wireless connection...Belkin...not sure how to set my windows 2000 to receive address by dhcp or static address???

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4 Answers

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Really a little more info is required.

What you should have is your modem (probably supplied by ntl?) that should report via some led that it is connected to the internet.

Your modem connects via RJ45 cable (check the side of the cable) to the router which should also report connectivity to the internet.

If this is all ok then you should be able to connect to the router with your pc with rj45 cable or wirelessly. The router should automatically assign a network address to your computer and you should be connected to the internet. One thing to check is whether your computer is set up to receive address by dhcp or static address. Can provide this info if helpful.

Posted on Feb 23, 2008

  • likwid Feb 23, 2008

    You say you have windows xp connected to the modem and the modem connected to the router?

    It should go like this:

    internet - modem --- router ---- pc's

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Is your phone line up graded for broardband ? had problems when i set my netgear up and it was down to the phone line.
is it a secound hand unit? can you swop the unit for another one just to check?

Posted on Feb 23, 2008

My hair so dry and wavy

Posted on Feb 23, 2008

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Try check the wires itself, maybe its already worn out or some of its threads are broken. Double check the wires.

Posted on Feb 23, 2008

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If yes then you may visit this website and chat with some technician online so that they can give you exact steps to follow.

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Ethernet lights not lighting


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If you dont have a secondary ethernet cable then switch the cable that comes out of your internet modem into the router with the suspect cable and see if you get a internet light on your router. You can further test this by directly plugging into your computer and see if it gives you a connection of some sort. If your computer continues to say that there is no network cable plugged in then you have a bad cable.

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I cannot connect my Belkin 54g to the internet at all. I followed the wizard and got the information from my ISP - user name and password. The wireless light works, the port shows that it working but the...


ghost2233_6.jpg Did you connect the lan cable to the right port ????

1. Shut down any programs that are running on your computer at

this time.

2. Make sure you have the following items at the computer that is now

directly connected to the cable or DSL modem. DO NOT CONNECT THE

ROUTER AT THIS TIME.

• The Easy Install Wizard CD-ROM

• The Router

• The Router power supply

• Category 5 networking cable

• This Quick Installation Guide

3. Turn off any firewall or Internet connection sharing software on

your computer.

4. Insert the Easy Install Wizard software CD into your CD-ROM drive.

The Easy Install Wizard screen will automatically appear on your

screen within 15 seconds. If it does not, select your CD-ROM drive

from "My Computer" and double-click on the file named "Setup" on
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5. Turn on your cable or DSL modem by reconnecting the power supply to The Wizard will take you through the completion of the process.

the modem.

6. Before plugging the power cord into the Router, plug the cord into the

wall, then plug the cord into the Router's power jack.

7. Verify that your modem is connected to the Router by checking the

lights on the front of the Router. The green light labeled "WAN" should

be ON if your modem is connected correctly to the Router. If it is not,

recheck your connections.

8. Verify that your computer is connected properly to the Router by

checking the lights labeled "LAN 1,2,3,4". The light which corresponds
to the numbered port that you connected your computer to should

to the numbered port that you connected your computer to should be
ON if your computer is connected properly.
The Wizard will take you through the completion of the process.

Good luck

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1 Answer

When the router stopped working the dsl light and the internet light were green but the power light went to red


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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1 Answer

Pc uses a wireless router with a d-link connector. When I switch on my laptop and sign on the internet the router kicks out the signal!!!Please help.


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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1 Answer

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HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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2 Answers

I have configure linksys router with reliance broadband internet connetion. i got signal in laptop. when i login in reliance broadband, it will see you are successfully connected but when i open any site...


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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1 Answer

Please help...internet won't connect


You may be running into a problem of your ISP only allowing one computer on the internet. while the internet is on can you access the internet from the desktop comcast originally setup?  If so that is more then likely your problem.

I have comcast myself and they told me they do not allow home networks. I fixed that problem by using the mac address cloning feature in my router.

The setup cd is also junk, all you should really need to do is:
1. unplug modem, router, and turn off computers
2. Plug modem into router
3. Plug computers into router (don't worry about wireless right now)
4. Turn on modem, wait 20 seconds or so for lights to set,
5. Turn on router. again wait for lights to set
6. Turn on ONE computer that is hard wired into the router
7 Try to surf the net.
8. If successfull try to connect wireless computers (Without using cd) and see if they surf.

If not call comcast and see if your computers are trying to obtain real-world ip's instead of LAN ip's like they should.
If so, you'll need to enable DHCP on the router.

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1 Answer

Actiontec wireless router


This is a Wireless Gateway not a router. Although the Actiontec website says that it uses NAT firewall like a router would.

If you do not get any green lights this usually means the wireless gateway is broken. Try plugging it into power but not the modem. Wait a few seconds. Are there any green lights?

If so, then the gateway is not configured correctly to work with your modem. You may have a smart modem. Call your ISP, for help.

If not, then it is probably a bad gateway. You can try to connect to the configuration web page that comes with the gateway. OR Power on the unit while holding down the Reset button for a minute. This will reset it to factory defaults.

ActionTec

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