Question about HP - HP Photosmart 8250 printer

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I cant find the problem on my HP photosmart 8250. The screen says: Print Cartridge cradle is stuck. I have tried everything. Please help me? Kat

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Although the support page of the following link is titled: 'Carriage Jam' this article (with pictures) shows the reader exactly what to look for when the Print Cartridge Cradle becomes stuck.
Click here: http://bit.ly/dpui4S

Posted on Feb 09, 2010

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Apr 09, 2009 | HP - HP Photosmart 8250 printer

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Go through the following website to download the product manual for your printer... you should get the steps here.. here is the link:-

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=443024&

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when you open up the lid, there is another compartment that can be opened up.  in mine there was a paper obstruction that didn't allow the cradle to move.  remove the obstruction and the printer should do it's own maintenance.
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Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
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4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Office Equipment & Supplies

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