I recently bought the HP photosmart C7180 All in one. I have an HP laptop which is wireless enabled and it all runs via a wireless router. The laptop recognises the printer, all the installation went as it should but when I go to print wirelessly, it seems like the printer is not getting the message well enough. It tries to print then comes up with various error messages
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go to following location and try to scan and tell me if it is scanning fine or same issue.
c:\program files\hp\digital imaging\bin in bin folder locate following files. /* in 64bit operating system inspite of program files look into programe files(x86).*/
double click on any of these it will start scanning.
My experience is different. My DSL router died in the night and I had to install the old one. I just changed the wireless settings on my C7280, and now all three connections work. If no wire (ethernet or USB) is connected, the wireless connection works. If the Ethernet cable is connected, it works via Ethernet, and if the USB cable is connected, it works via USB. It seems to default in that order.
I have also been experiencing problems with the Scan To Computer button. I am currently in dialogue with the HP "head technician" who is due to ring me tomorrow. I will let you know what my resolution is.
Basically, my problem is that my network (I use a netgear router) and have one wired (XP Pro) and two wireless PCs connected to it - one Vista laptop and one XP laptop. For some strange reason, the wired PC is happily displaying the correct Scan to file, Word etc functions yet my two wirelessly connected (Not the the printer itself but via wireless router) PCs appear multiple times and when I try to scan something to these two laptops, I get all kinds of errors. Even after running the HP clean-up tools and rebooting and reinstalling the HP software (32 bit) I now am faced with problems whereby the C7180 is not even recognised by the HP "Solution Center".
Sadly, despite it's marvellous printing quality, I am thinking this unit is going back to the HP factory for some serious overhauling.
Again, I'll let you know if there is a resolution and hopefully HP will investigate why the Scan settings are so faulty.
Andrew from Adelaide, Australia