To open the DVD tray: -
1. Remove Power
2. Invert the player, and look for the slot (about 2.5cm long) near the front of the player under the tray.
3. Shine a light into this slot to locate a white plastic lever
4. Insert a plastic blade an slide the lever to the opposite side of its travel, and the tray will start to open
5. Turn the player the right way up and continue to open the tray and remove DVD
NOTE: Depending on what caused the blockage to be reported, they player may or may not revert to normal operation. If like mine there is an underlying fault, then once power is re-applied the fault will still be reported whenever the tray is closed. In this case the motors that operate the tray are inoperative, and I've no didea why. In fact that's what made me read this website. So I hope you have more luck than me.
Regards, D.
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