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Up to my experience in my Panasonic vacuum cleaner, if the beater bar is not working this could be because the 'Carpet/Floor' selector switch is in the 'OFF' or 'FLOOR' position. In both of these positions the beater bar will not rotate. Move the selector switch to the 'CARPET' position. When in this position the beater bar will rotate once the foot pedal is pressed.
If the selector switch is in the 'CARPET' position and the beater bar is still not rotating it could be that there is something entangled in the beater bar, or the belt is worn or broken.
To check this first unplug the vacuum cleaner
Inspect the beater bar and belts to ensure that there is nothing entangled in the beater bar and that the belts are intact and are not excessively worn. If the belts are excessively worn they may slip resulting in the beater bar not rotating.
The vacuum cleaners often have an overload protection system inside the nozzle, which stops the nozzle motor when the beater bar jams to prevent belt breakage. After clearing any lint build up or jamming you may need to reset the overload protection, by pressing the reset button on the top of the floor nozzle.
Hello, Put the vac on its side and remove the screws holding the cover plate on. This exposes the beater bar and belt on the side. Pull the beater bar out and take the belt off. Reverse this to put the belt back in place.
+>> Unplug the mains lead from electrical socket <<+
• Turn cleaner over in flat position.
• Release lower plate by rotating the 3 lower plate latches to the UNLOCK position.
• Remove lower plate and remove any dirt that may exist in belt area.
• Remove beater bar by gripping the belt side of the beater bar and carefully lifting it out.
• Remove worn or broken belt.
• Clean beater bar and the end caps.
• Loop new belt around motor shaft and beater bar belt groove.
• Reinstall the beater bar by inserting the end cap of the beater bar to the slots at both ends of th beater bar.
• After reinstalling the beater bar, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
• Reinstall lower plate by hooking front end of lower plate into slots on front of nozzle.
• Press lower plate onto nozzle and secure by rotating the 3 lower plate latches to the LOCK position.
If the clothe is jammed in the power head you will need to clear it. Have the unit unplugged and manually rotate the beater bar to work the jammed material out. Sometimes a pair of pliers helps to grip the material while turning the beater bar. If there is no longer a jam then the drive belt may have been damaged and needs to be replaced. Usually when this happens the brush does not rotate. You can get a belt often at hardware stores such as ACE, or as a last resort, the dealer.