Question about Bose Companion 3 Computer Speakers

1 Answer

Bose Companion 5 Down!

Hi all,

I accidentally plug in a 110V Companion 5 system into a 220V supply (Asia region) and was told by my technician that the motherboard could be spoilt now. May I check is there any source that I could purchase a replacement 110V motherboard online?

Thanks in advance for your good advice!

Regards
Killeney

Posted by on

  • Killeney Mar 29, 2008

    Hi all,



    After some time working out a solution by sending to several technicians to have a look and non are able to fix the problem, as the Companion 5 are somehow "sealed" after the fuse area.



    After few complaints to the Bose Customer Service, the local distributor finally initiated to send an email to me, offering to diagnose the system and replace accordingly on charging basis (of course as I did not bought the system from them). I have to go through this route because they initially rejected my request of service as they stated some local authority rules does not allow them to fix a 120V system!!



    All the hassles in the end was replacement of motherboard and power supply failure due to the high voltage induced. So, an expensive lesson learnt for about USD 250... However, thumbs up for the local distributor for the pace of their work.



    Thank you all for viewing and assistance offered. Much appreciated!



    Best Regards

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

While I can not second guess your technician, perhaps the problem may not be that severe. The Bose Companion 5 is only on standby when plug (having no power switch) and therefore the power supply circuitry is the only one working. Chances are it will be only the +5VDC logic supply that is really turned on at that instant. All others would be OFF hence my belief that the problem may be limited to the PSU and/or part of the logic board. Perhaps you can suggest to your tech to test the logic board (motherboard) using an external +5 supply. All others can be be tested and repaired using component replacement.

Should you not be comfortable going this route, perhaps you best bet would then be to get in touch with Bose or their local representative.

You can try looking over the country here and the page will display a Bose contact information. Say the Philippines would be:
Eleksis Marketing Corporation
Unit 206 Fox Square Building
53 Connecticut Street
Northeast Greenhills
San Juan City, Metro Manila, 1500, Philippines
Tel-1: 632 724-9566
Tel-2: 632 724-7527
Fax: 632 724-0176
Email: Click here to send them an email

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Feb 23, 2008

  • Louie  Role
    Louie Role Mar 29, 2008

    Glad to be of some assistance.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My son accidentally plug a 110v bose 3-2-1 to a 220v outlet. What do you think is the damage? Do we still need to send it to a service center?


If you are lucky you would have lost the fuse on the sub woofer module which powers the whole unit. If not, yes you will need a qualified technician to look into the matter because its not a small offense to plug a 110 device into 220v.

Jul 06, 2011 | Bose 3 2 1 GSX System

2 Answers

I just bought a computer speaker but it's 110v and my computer is 220v. can i plug the speaker to the computer without damaging the speakers?


Hi ,
If it says it needs a AC 110V connection , you will fry at least the sub . Don't do it ! Connect the device to an AC 220 / 110 V transformer you can find on the net or in all specialized retail shops .
Best regards

Feb 03, 2011 | Bose Companion 5 Multimedia Speaker System...

1 Answer

I wanted to purchase a Bose companion 3 set from the US through ebay. i wanted to know whether they work on 220V and if not how can I make them work at 220V.


Since this unit dose not come with power adaptor. It has direct plug in in to the port behind the sub-woofer unit and other end to the wall outlet. Is there any way to convert the power supply from UK to US (220v to 110v). For example Desktop PCs have a switch behind every desktop unit to change power from 110v to 220v or vise versa.
Anyone has any idea how to make this happen in Bose Companion 3 system.
I bought it from UK and now moved to US and I want it to work in US.
othervise use waltage adapter to use it

Aug 08, 2010 | Bose Companion 3 Computer Speakers

1 Answer

The transformer on my Bose Companion 3 may be dead


you need to change the adapter . there is no way you can repair

Jul 07, 2010 | Bose Companion 3 Computer Speakers

2 Answers

Bose Companion 5 110v/220v short circuit


The fact that everything but the power amp is still working, it could be only a fuse protecting the output that needs replacement although this fuse is probably circuit-wise after the main fuse you have already replaced and could be soldered on the board. Worst case, the output modules are blown and require replacement and depending on the power level it may be worth repairing instead of replacing.
Most modern electronic devices can be set or adapted to line voltages from 100-240 Volts and a good percentage of the devices, using the common switched mode power supply don't need any changes made by the user since they can be inherently 'auto-ranging.'

Apr 04, 2010 | Bose Companion 5 Multimedia Speaker System...

1 Answer

Does the Bose companion 3 have an internal fuse?


Yes. The companion 3 system can be repaired for $75. Call Bose at 800-367-4008. They will also give you a new 1 year warranty.

Jun 19, 2009 | Bose Companion 5 Multimedia Speaker System...

1 Answer

Bose Companion 5 Problems


email support@bose.com or contact a Bose Support Specialist in Germany; or call US support at 1-800-367-4008. Something very odd is happening here. You are using the same laptop, correct? If not, let me know, as there are some things to try. If Bose has a solution, I'd love to hear it.

Mar 19, 2008 | Bose Companion 3 Computer Speakers

Not finding what you are looking for?
Bose Companion 3 Computer Speakers Logo

898 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bose Audio Players & Recorders Experts

The Knight
The Knight

Level 3 Expert

73438 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Ben Armstrong

Level 2 Expert

334 Answers

Are you a Bose Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...