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I can't upload my webcam to my computer

I tried to upload me webcam to my computer, but I couldn't that's when I discovered the cd rom that came with it had a crack in it preventing me from uploading the information, can u please help find a solution to my problem? Thank You i just got a web cam but my cd is scratched and i dont know wat to do

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  • Anonymous Apr 24, 2008

    i can't upload my webcam to my compuer the cd have a crack

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Sure..go to www.creative.com and find model number under support, and get new drivers there. be sure to disconnect webcam during setup and only plug it in when prompted to.

check your warranty here FREE

Posted on Feb 23, 2008

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Sounds like the CD is dirty and/or scratched up. Try cleaning the heck out of the CD, if that doesn't work, it may be the laser in the cd-rom drive, buy one of those cd-rom laser cleaning kits from any electronics/computer store, or get a new cd-rom drive.

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