Question about RCA DRC8030N

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Tray won't stay closed

I just bought this device a few weeks ago. Earlier this week I decided to burn some of my library onto DVD-R. The tray kicked out my blank disc, declaring it incompatible. I inserted what I thought was a compatible disc only to have the tray come right back out. Even empty, when I close the tray it kicks out immediately. Right now, the tray is sitting open. If I close it, it comes back out.

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  • Batster Feb 24, 2008

    Thanks for the advice, guys!

    I may purchase a cleaning disk first, and then check the tray or take it to a service center.

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Sounds like the track that the tray travels on, is not aligning properly with the locking mechanism. Try oppening the case, and see if the little track is bent of center, as this will cause the problem. If this is not the case, then you might have a defective drive, or something.

Posted on Feb 23, 2008

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The only thing to do on your unit is cleaning the lens. If you do other repair works on it you will lose your warranty

Posted on Feb 23, 2008

  • Ginko
    Ginko Feb 23, 2008

    Buy a cleaning lens disk, because dirt on the lens can cause your dvd not recognizing the disk inside. Other possible causes may regard the mechanic to load/eject tray, but to do this you need to open your unit. If you bought the dvdr weeks ago, then I assume it is still guaranteed from factory (1 year at least). In this case do not open it. Bring it to an authorized service centre or back to the reseller.



    regards

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