Question about Motorola Mobility i560 Cellular Phone

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Keeps saying Insert Sim

My phone all of sudden turns off by its self then turns back on and starts loading like it if I turned it back on but then it displays Insert sim and I cant make calls or anything. Then I turn it off and back on and still says the same thing. I do that like 2 or 3 times and eventually it works again but sometimes it will constantly do it. I even have to pull out the battery and wait like a minute or so then I turn it back on and it works for a while.

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  • eveq Mar 05, 2008

    i have a motorola i850 and i have the same problem. I took it to a service center. They changed the sim card and still the same problem. They even put the sim card into other phones and still the same problem. Now I getting a new phone and we'll see if that works but I have a feeling it's not the solution.



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Remove the battery from the phone. Get a post-it note and cut it into 1x1 inch squares. Lay 3 to 4 squares on top of the SIM card door area in the phone. Reinstall the battery. The paper is going to place pressue on the SIM card door to keep it in contact with the contacts. It will fix this problem.

Posted on Aug 04, 2008

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This could be due to a liquid or physical damage issue. The only way to know is to stop by a local service and repair center. This is covered completely by Sprint Nextel's ESRP (Equipment Service & Repair Program) and TEP (Total Equipment Protection), and can be done at any Sprint Nextel Service & Repair Location. If you do not subscribe to ESRP or TEP, the charge for the repair will be no more than $55.

Posted on Mar 03, 2008


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