Question about Whirlpool Duet GHW9150P Front Load Washer

3 Answers

Whirlpool Duet HT Front Load Washer

I am getting a F 02 error and do not know what that error code means. Washer has water in it, but will not drain. When activated, I can hear a faint humming sound. Drain hose is clear, electrical connection at the outlet is good. How do I take the back off? Any suggestions? I am reciving F 02 on the display screen and the washer has water inside and will not drain; there also is a humming sound?

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Refer to user manual (page 5-11) at link below:
“E2” flashes if the thermistor has shorted.
See “Thermistor Test” on page 5-5.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/cdce3c10dcb5382285256aa20064beaa/$FILE/Duetdry.pdf

Posted on Feb 23, 2008

  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Feb 23, 2008


    5. If error codes E1 or E2 flash on the display

    after 1 minute and the dryer turns off,

    the thermistor, or the wire harness, is either

    shorted or open. Check the wire connections

    at the thermistor or the machine

    control electronics board. If wiring checks

    okay, replace the thermistor

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Hi,

F02 means:Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.

Press PAUSE/CANCEL twice to clear the display.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.


UNPLUG THE WASHER!

You'll need to remove the three screws that are located below the bottom front panel. (Do this easily by leaning the machine backwards toward the wall and propping the 2 front feet up with a brick or the 4" side of a 2x4) These screws are star shaped, called "Torx" screws, size #20. After you have those removed, pull the panel downward and pull out from the bottom at the same time, then set the panel aside.

Mounted to the floor of the machine near the center is the drain pump, see the hose coming out of the bottom of the tub and into the pump? That one will HAVE to be clamped off before you continue. Use 2 open end wrenches and a pair of vice grips... use the wrenches to pinch off the hose and the vice grips to clamp the TIGHTLY into place.

Now remove the drain trap cover. Rotate the hand grip counter-clockwise several turns and pull it toward you. (*THERE WILL BE SOME WATER COME OUT EVEN THOUGH YOU HAVE THE HOSE CLAMPED OFF. HAVE TOWELS READY) Use a flashlight and your fingers to inspect the pump area, remove any debris you find. Make sure it's COMPLETELY cleared out. Then re-install the drain trap cover next remove your hose clamps. Plug your machine back in and set it to "spin only" and engage. You should hear the pump fire up and water being evacuated. Is so? You did it! Rebuild everything. Job time= ~45 minutes.

If not, you have a bad pump and it should be replaced by a technician.

Goodluck..

Posted on Feb 23, 2008

  • 2 more comments 
  • Priya darshan Feb 23, 2008

    The hum you hear is the drain pump trying to get the water out of
    there, but it can't for one of two reasons. 1.) It's jammed by debris
    (pillow stuffing material,etc...) 2.) The pump
    itself has failed.


  • Priya darshan Feb 23, 2008

    If you need the part no. of the pump then please reply it will cost you $115.I will give you the details from where to buy it.

  • Priya darshan Feb 23, 2008

    Hey it is not the thermistor. please ignore what maklean has posted it is not related to your problem.

  • Priya darshan Feb 23, 2008

    The error code is F02 not E2 maklean please read the problem properly before you post.

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  • 110 Answers

F 02 does indicate a drain problem. You can see some troubleshooting steps here.

Good luck, and let us know how it turns out!

Posted on Feb 23, 2008

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