Question about Logitech QuickCam Pro 5000 Webcam

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Logitech quickcam pro 5000

I'm running quickcam with skype. While communicating with another person, his image and voice come through to me, but he only receives my audio. Is the problem with the skype installation or is it a webcam issue. Or is it a configuration issue.

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  • Susie65 Apr 12, 2008

    While using Skype I can see and hear my contacts but they can't see me. Neither I can see myself when I check quick capture on the webcam. I've already reinstalled the webcam w/o success.

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  • Logitech Master
  • 13,433 Answers

Try to reinstall your quickcam pro

the software is found here:

http://www.logitech.com/index.cfm/435/243&cl=us,en


First you might need to use the add or remove programs to remove the old driver then install the newone

If you need more assistance let me know, I'm here to help

Posted on Apr 05, 2008

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3 Answers

I am new at using Skype. I have had a logitrech Communicate stx Web Cam installed. I notice there appears to be what one would think are microphone holes at the base of the lens as well as the writing...


You are correct.
For Logitech to work with Skype you need to install the Logitech driver for your model WEBcab. Then you need to configure Skype to use the Logitech WEBcam and microphone.

To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then configure Skype. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub, connect it directly to the computer's USB port.

Jul 05, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

Can't see the other person on skype


It's the others person's camera that is possibly configured wrong and they need to make sure that it works correctly. Good luck

Apr 28, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

I HAVE A LOGITECH QUICKCAM PRO 4000, I HAVE HAD


Make sure skype is configured to use the webcam mic as the communitcation mic, to do this on skype goto tools then options, then audio settings and in the drop down menu's make sure you have corerect communications devices selcted and turned up. hope this helps

Nov 28, 2009 | Logitech QuickCam Pro 4000 Webcam

1 Answer

Using Skype with my Logitech QuickCam Pro 9000


The advantage of having a logitech webcam is the support you have.
I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out

http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=9266&p_created=1227724918&p_sid=PlhfBfJj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NCw0NCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1Mb2dpdGVjaMKuIFdlYmNhbSBQcm8gOTAwMA**&p_li=&p_topview=1

Also there is a good logitech forum from other users as logitech tends to have teflon shoulders when it comes to chat programs

Sep 29, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

I can see a person to whom I am talking, bat he or


?? I just installed a new logitech 1.3 megapixel camera. The problem my picture is not going out. No problem for me to bring it up. Incoming
picture comes in O.K. I'm trying to use this on Skype. When I ask it to
send video it starts to load and then stops. Can you help me. lwafbaker@sbcglobal.net

Thank you, lwb

Feb 26, 2009 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Double Vision


Normal 0 Normal 0 Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Nov 19, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitech Quickcam Communicate Delux Auidio Problems with Skype


I had a similar problem, the solution was as simple as not playing your voice through the speakers. The problem sounds like one of feedback. There are companies that sell phones that hook up to your usb port and will not cause this type of problem. Another solution may be lowering the volume on your mic.

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Logitec Pro 5000 not being recognised by USB Port


Hi .
Had same problem:
uninstall quickcam 5000 v11.50 drivers.
install quickcam 4000 v10.51 .
There is few files missing ( /removed) from version 11.50.
rob

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