Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Kodak 5300 wont print on glossy side of photo paper

I put photo paper in tray glossy side down as per instructions. Printer spits seet out unprinted and says paper loaded upside down. I turn paper over with glossy side up and printer will print but it is on the back (dull side). What do I do?

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  • underthe arc May 02, 2008

    I have the same problem it wont print on glossy side of A4 photo paper, can you tell me where the answer to this problem is

  • Anonymous Jun 01, 2008

    I have the 5500 and have the same problem. It works fine for 4 x 6, but the 8 1/2 x 11 says to turn the paper over (duh who wants to print on the wrong side? but it works that way.)



    I have reset, reprogrammed, reloaded firmware etc. No luck.

    Wrote Kodak.....

    Help!

  • Anonymous Jul 22, 2008

    Yep same problem here with my 5300

  • SDtester
    SDtester May 11, 2010

    First of all thats not good for you or kodak.. first off what tray (bottom or small 4x6) are you printing from? second what brand of paper are you using?

    First you should try to update the printers Firmware.. open home center then click the ? and click maintenance then click the firmware upgrade button. even if the version is the same run the update anyway incase the firmware was corrupted.

    If that doesnt work respond to this request and I will try and find a sollution.

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I just sussed this issue out. On the front of the printer tray there is another pull out tray, this opens up and must activate the photo printing for A4 because it stops the paper falling on the floor once printed (cos once printed on photo paper it may still be wet). As soon as I opened the tray (and it then opens again - you'll see what I mean) it printed A4 photo paper perfectly
Hope this helps others

Posted on Oct 10, 2008

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My kodak easyshare5300 is printing black picture


Hi-

If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.
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  2. Load photo paper into the photo tray.
    1. Fan the paper to keep the sheets from sticking together. IMPORTANT: Do not overload the photo tray.
    2. Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
    3. Engage the photo tray by pushing it in until it stops. p289_0006aa.jpg
  3. Calibrate your printer.
    1. Press Menu.
    2. Select Calibrate Printer, then press Start.
    3. Wait for your printer to print the calibration sheet.
    4. Place the calibration sheet face down on the scanner glass.
      • For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
      • For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
    5. Press Start.
    6. Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
    7. Remove the calibration sheet from the scanner glass, then press OK.
  4. Print a demo sheet.
    1. Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
    2. Select Print Demo Page, then press Start.
    3. Wait for the demo sheet to print.

Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!

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