Kodak 5300 wont print on glossy side of photo paper
I put photo paper in tray glossy side down as per instructions. Printer spits seet out unprinted and says paper loaded upside down. I turn paper over with glossy side up and printer will print but it is on the back (dull side). What do I do?
Re: kodak 5300 wont print on glossy side of photo paper
I just sussed this issue out. On the front of the printer tray there is another pull out tray, this opens up and must activate the photo printing for A4 because it stops the paper falling on the floor once printed (cos once printed on photo paper it may still be wet). As soon as I opened the tray (and it then opens again - you'll see what I mean) it printed A4 photo paper perfectly
Hope this helps others
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do the normal copies of microsoft worf comes out properly without any spitting.then its the setting problem in your printer .you can change the settings through printer properties --just adjust the photo settings in your printer and it will print the photos.
but if the word document are also having the same problem its the printer problem get the replacement as the printer is new.
take out the photo tray if you can and put it back into its place /
turn off the printer and turn it back on . if it works fine if it does not ,the sensor is bad .
it gives you this message only if the paper try is not inserted properly or it is a false error message .
If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.
Try this first
Calibrate your printer, then print a demo sheet.
If paper is in the photo paper tray, remove it.
Load photo paper into the photo tray.
Fan the paper to keep the sheets from sticking together.
IMPORTANT: Do not overload the photo tray.
Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
Engage the photo tray by pushing it in until it stops.
Calibrate your printer.
Select Calibrate Printer, then press Start.
Wait for your printer to print the calibration sheet.
Place the calibration sheet face down on the scanner glass.
For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
Remove the calibration sheet from the scanner glass, then press OK.
Print a demo sheet.
Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
Select Print Demo Page, then press Start.
Wait for the demo sheet to print.
Then call them if issue Persist at these numbers:
In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895
It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.
When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.
They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)
I have just figured it out!!! You of course know to lift the cover......inside there is a slider to match the size of paper that you are using. I am using glossy photo paper 4 x 6. Glossy side up on the right side of the divider......and press print!!! Not explained anywhere in the instructions......this was after much trial and tribulation.