Tried the VISTA fix and worked once. Got the map to work now want to change map. Says you have to delete last maps so I did. Says still map on here and won't let me download from mapsource. I did the fix again and same problem only this time I have no maps on card and no maps on unit.
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It could be the new map is not registered to work with your device.
Every tomtom device has a unique ID wich must be used to register the new map.
If you download the map from tomtom site with your device attached through TomTomHome it must works.
I had the same problem for months. i don't know what part of this worked or if it was a fluke that it finally worked. I downloaded the newer firmware for the garmin and installed it ( http://www8.garmin.com/products/webupdater/ ) then tried adding maps, that didn't work, then tried 3-4 times resetting the garmin, and each time tried adding maps and it didn't work - turns out I wasn't really resetting it (I think) it appeared that the successful reset was holding down the clicker key and the pages key while starting up, and keeping them held down for a long time (15 seconds?) - there was no sign that it was resetting except a faint illumination, then when I let go of those 2 keys it went through the setup sequence. the only way I knew it had finally reset was when the page came my pointer was in the middle of the united states. I had repeatedly tried resetting before and the pointer/map page came up to where I was last at, so it hadn't really been resetting. I'm very displeased that it took 5-10 tries to get this to work and this happened on 2 units.
I reloaded the maps after it had properly reset and they actually display and are on the map list!
this is the second etrex unit ive had this problem with, and the first one was just as flaky - taking many reset events (see master and super master reset on other etrex threads at this site)
Format the sd card while it is is your device. Start tomtom home and it will load the operating system for your device. You may have to do this several times to get the newest operating system for your device. If you have a copy of your maps just copy and paste the map to the root of your device in my computer. If you don't have acopy of your maps you may be able to download the original map from tomtom home. Open tomtom home click on maps and you may or may not be able to load the original maps that was on your device. Don't think you will be able to download a new map for nothing. It doesn't work that way.
Hope this helps
Try using a different website where you can download the maps for free. These should work. If they don't, you might need a software update from the same web site before getting more maps: www8.garmin.com/support/collection.jsp?product=010-00401-20
This happened to me twice, and both times were after I had downloaded a long route. Both times, the only available fix was to do a "hard reboot" by selecting page-OK-power and then selecting "yes". That restored operation, but it also deleted the downloaded maps, routes, and waypoints, and forgot my preselected options.
(In MapSource, I had used the "Select maps around route" option, and both times the total memory associated with the selected maps was much less than 115MB - one was 59MB and the other was 63MB. And in three years this has never happened when fewer maps were loaded. My experiences therefore suggest that the actual working memory available for downloading is much less than 115MB - I don't yet know what the actual limit is.)
I just had same problem while trying to load 2008 maps onto N40i . This I unfortunately discovered once I had already removed the existing maps as instructed part of install.
SmartST2006 isn't so smart! It kept saying I wasn't connected to internet when it was registering my product key' despite it most definitely being connected and I had temporarily disabled my AVG firewall just in case it was blocking.
I found an alternative way of registering the maps on the Navman website where it is required to enter the Navman serial number and the maps product key in order to get a code but that didn't work for me either, it didn't recognise my Navman serial despite having been fully registered when new.
My final (desperate) solution worked - find a computer with Win XP install SmartST2006 and hey presto! It took quite a while to load the maps though.
Proof to me that SmartST2006 is not compatible with Vista, if only they had put a slip in the maps box warning of this possibility.
The 'latest' pan Europe maps which are labeled 0408 actually appear to be 1106
This TomTom comes loaded with 2 maps....Guam and the US with Canada. I too got stuck in Guam and it is not obvious how to get out of it. But here it is.
Go to Main Menu, then Change Preferences
Hit forward arrow twice
Go to Manage Maps
Hit forward arrow once and choose Switch Map
It should show you Guam and the US and Canada
Tap US and Canada and it should take you out of Guam!!
Mine did and I am now going to delete the Guam map.
this problem just happened to me. i'd just bought my new tomtom one and tested it on the journey home. all was well and i was really impressed. that was until I got it home and went to update it to get the latest maps for my area. I installed all the software as instructed by the on screen prompts and downloaded the latest updates. i then went to turn the device on, and was greeted by a message stating ''no maps found!''
after almost two hours of complete frustration, i then tried probably the easiest solution anyone could think of:
First of all, connect the device to your computer and close down tom tom home. (making sure it isn't even open in the system tray).
Now, open my computer and find the device. it will be labelled as a storage device (mine was drive G). Open it up and find where the maps are saved to. Something like, UK and Ireland, or something similar relating the place you live. Once located, delete them manually.
Now, reopen tomtom home and go to tools. Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.
Next disconnect using the option 'disconnect device'' from the device menu.
Finally turn on your tom tom if it doesn't automatically, and you should be back in business. This worked for me, after trying numerous way more complicated solutions I found in various forums.