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Could be you only need a map update. Check the map version and check how long the address exists.
It also could be, the map you use, they did not bring in all roads.
In my Toyota from 2012 the navigation, missed streets that existed 3 years before the map was created. I have a 2012 map from June.
If your exact address cannot be found, it is possible that your installed Map is not up to date. Short from updating the map (with no guarantee that 'new' street will be included), you can navigate to streets intersections instead or nearby street or some other POI landmark. Hope it helps.
The Garmin GPS are among the easiest to use and they have the most complete mapping on the market. To update the mapping, there are several versions of the software integrated into these road gps. To name a few, city navigator version 8 and City Navigator 2008. With a newer version, you have the most recently built streets, new shops, new parking lots, etc.. To update, there are several ways to proceed. First, before you update your maps, I recommend you check if there is a newer version of the maps, visit garmin and download the plugin. You can also view the maps version directly on your gps.
Pre-Installed Maps: Set up of the Easy Street Navigation System is simple because there's no software to download. Maps are pre-loaded and ready to go. Map data covers the US, including Alaska and Hawaii, Canada and Puerto Rico.
SANYO NVM-4370 Map Update DVD North America 2009-2010: Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in over 159 cities, counties and metropolitan areas across the continental United States and Canada including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. You can confidently drive through unfamiliar or recently changed areas. This latest edition features over 6.18 million miles of navigable roads and an updated list of over 7.57 million Points of Interest to help you find the way to where you want to go quickly and efficiently.
I'm assuming you have the right map installed.Make sure you type in the right city (town/village). Make sure you are spelling the street name correctly.
If your street has been there for more than a year then it may be a map error. Try browsing the map in the area where you live to see if you you can find your street and see how it is spelt. It may be spelt incorrectly on the map. You can correct an incorrect spelling. See the manual for map corrections.
Newer streets may not be included on your current map. You may have to wait for an update or you can buy an update or you can use the map corrections to add your street. See the manual. HTH Peter