Question about HP 1040 Plain Paper Inkjet Fax

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1040 HP Fax

When I send a fax it leaves a line down the middle of the page to person receiving it. The line is about the size of the ribbon in the machine. How do I correct this problem?

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If you open up the feeder door (Where your originals feed into) you will see a slit of glass going from side to side by the feed rollers. (you might need a flashlight to see it better)
On the slit glass there is probably some white out or something on the glass. All you have to do is clean the glass and this should take care of your problem.
To help you zero in on where the marks might be located, make a copy of a white piece of paper through the fax machine.
And then line up the copy that comes out with your black marks to the feeder.
This should get you in the general location.
If you have any other questions, feel free to post another question.
If I have helped you, please post a feedback and a rating.
Have a good day.
Good luck.
Mac

Posted on Feb 23, 2008

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I get a line down the middle of sent and received faxes


If the machine is sending images with a line down the middle, then the scann glass is dirty, open the document feeder on the fax machine, you should be able to see the scanner glass, Clean this with a glass cleaner and a soft cloth, Take not of where the line usually is and be sure to pay special attention to this area of the glass, as it may have some error correstion fluid or other debis on the glass. Try making a copy, is should be gone.

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Machine does not receive faxes


It the funky line DSL?
Fax machines are designed to be on a dedicated ANALOG phone line. Sorry

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