Question about HP 1040 Plain Paper Inkjet Fax
When I send a fax it leaves a line down the middle of the page to person receiving it. The line is about the size of the ribbon in the machine. How do I correct this problem?
If you open up the feeder door (Where your originals feed into) you will see a slit of glass going from side to side by the feed rollers. (you might need a flashlight to see it better)
On the slit glass there is probably some white out or something on the glass. All you have to do is clean the glass and this should take care of your problem.
To help you zero in on where the marks might be located, make a copy of a white piece of paper through the fax machine.
And then line up the copy that comes out with your black marks to the feeder.
This should get you in the general location.
If you have any other questions, feel free to post another question.
If I have helped you, please post a feedback and a rating.
Have a good day.
Posted on Feb 23, 2008
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Posted on Jan 02, 2017
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