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Webcam does not work with Windows Live MSN

I cannot see myself nor my friend can see me when I try to make a video call. Nothing appears, and the following message displays:

YOUR CONVERSATION CANNOT BEGIN BECAUSE YOU ARE CURRENTLY USING YOUR CAMERA OR IT IS NOT CONNECTED. PLEASE ENSURE THAT YOUR CAMERA IS AVAILABLE AND TRY AGAIN.

Can you please assist me on this?

Many thanks!


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  • 10 more comments 
  • Toysoldier Feb 25, 2008

    Im using a 3g modem and cannot see anyone else's webcam on windows live. But i can see myself so i know it is working, any idea's?

  • pulguita22 May 07, 2008

    I cannot see myself nor my friend can see me when I try to make a video call. Nothing appears, and the following message displays:

    YOUR CONVERSATION CANNOT BEGIN BECAUSE YOU ARE CURRENTLY USING YOUR Camera OR IT IS NOT CONNECTED. PLEASE ENSURE THAT YOUR CAMERA IS AVAILABLE AND TRY AGAIN.

  • asifraza91 Nov 26, 2008

    i have problem with my Friend web cam

    the connection has been established but No Display

    plz help me wat can i do







    Regardz

    Asif Raza

  • Anonymous Dec 27, 2008

    I am using Windows Live Messenger ver 8.1 and Win XP.
    My web-cam is correctly installed, as I am able to use it correctly BOTH with Windows Live Messenger as well as Yahoo Messenger.
    Problem is that on Windows Live Messenger, I am not able to view the webcam of other person. AFter the other person authorizes my request for Starting Webcam, a box open but it keeps on displaying " Web Cam Sponsored by ... ", and no picture comes on display.
    This phenomena happens with my all chat partners , but the same partners are easily able to display their webcams to me on Yahoo Messenger.
    Any suggestions ?

  • justindebo Jan 08, 2009

    My web cam works for yahoo messenger but it doesn't for msn messenger i tried and this is what the error message that comes up We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. please help me with this



  • hullaballoo Jan 16, 2009

    I have a built in webcam on my dell inspiron 1525 and it doesn't work with the newest windows live messenger. It comes up with a message saying



    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.



    Please help to fix this!


  • lisagould Jan 20, 2009

    mine is doin my head it says the same its been used by another programme what can i do?

  • Anonymous Jan 25, 2009

    I get the same message that I must be using the webcam on another program and that is not so...

  • lil_ranita81 Jan 25, 2009

    my web cam does not work in windows live messenger either. i just recently upgraded to the latest windows messenger and before i did that it was fine. my cam works perfectly in yahoo, but i prefer windows. plz help me...plz!

  • Anonymous Jan 26, 2009

    same problem man i hope to fix this



  • mellepoet Apr 26, 2009

    Sinse I upgraded to the latest version of Windows Live, IM will not allow me to have video calls. It tells me to check if my camera is in use by another program, which it isn't.

  • rui-manuel38 May 01, 2009

    tenho imagem mas nao da som

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Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
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images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
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After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
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Also send this to your family and friends so they have their computer setup properly.
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Each program has Options that have to be setup in order for the Audio and Video to function properly.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
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  3. Next go to the Menu Bar on right side, click on “ “Action.”
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Webcam does not work with Windows Live MSN


Normal 0 See section C. Windows Live Messenger in the info below.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
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When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

I know this will work as I used it.
Hope this helps. Bud

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I HAVE THE ANSWER FOR THE NEW WINDOWS LIVE MESSENGER!!

at the top of Windows live messenger, u will see your name, and 'personal message'
if u go below that, you will see something saying: 'search contacts of the web' beside that u will see a gray person with a green PLUS on them.beside that there will be 2 'pictures' .
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a menu will drop down...

then....hover over 'tools'

then click on: "audio and video setup..."
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THEN click 'finish'

AND YOUR DONE!

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AND


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enjoy!

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