Question about LG 37LP1D 37 in. LCD Television

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Sound no picture

I have an LG tv model 37LC2D. I have sound whether on TV input or playing a DVD, but I have no picture at all. Tried using the various inputs but nothing. Help when it has a picture it is the best picture I've ever seen on LCD

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I just had the same thing happen to my tv today. I tried taking cables out and putting them back, different antenna, everything. Finally phoned the LG contact number and they are sending someone out early next week to do a software update - free of charge! They were so helpful on the phone and a pleasure to deal with - even gave me a short term fix: turn tv on; unplug antenna, change the channel then plug the antenna back in ... picture is slowy returning using this solution.
I would recommend to anyone with this or a smilar issue to call the customer service line. Big bouquets to LG - I love their products! And their customer service is outstanding!

Posted on Nov 22, 2008

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Hi, can you see the menus etc?

If not, then I had a similar problem that I posted. I recently got an engineer to look at my TV and they had to replace the main circuit board.

Once they replaced it, everything was fine again, but unfortunately the part alone cost me around £250 ($500) and then there were labour charges on top of this.

LG parts are very expensive apparently.

I'm no expert, but your problem sounds exactly the same as mine. Maybe try describing further - read my post here:

http://www.fixya.com/support/t242867-sound_but_no_picture

Regards, Naz

Posted on Feb 23, 2008

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