Can not play cd's or dvd's

In the page of Acer you can find the driver or application you need.http://us.acer.com/ac/en/US/content/drivers

If there is not an automatic update function I would recommend removing the Acer Arcade Deluxe, if it's only used for DvD's and download a much better free programme VLC media Player, which will work much better available here http://www.videolan.org/vlc/

you might need to download a new driver from acer to do that go to acer.com and click on support then follow the steps and select the cd drive then download the driver and install it or the hardware could be bad

uninstall the acer arcade and reinstall it

Hi
Just download it from the Acer tech support site: http://support.acer.com.

You cannot see region 1 movies unless you change the region code, its designed this way as an anti piracy measure.

if you can boot into safe mode by pressing f8 at startup, check the startup folder for acer arcade and remove it if present.From your start button go to (start-programs-startup).

another option is to check the run key in the registry: one caveat though - please don't mess with things in the registry you don't understand. Deleting or changing unknown registry keys can result in a non-booting pc.

please stick strictly to my instructions and you will be fine. We're going to look and see if windows is calling the acer arcade to run at boot time:

click your start button and type 'regedit' (no quotes in the start search field. A window titled 'registry editor' will appear. Now, to expand a field in the registry, we left-click on the triangle on the left side of the field.

so, click the triangle beside HKEY_LOCAL_MACHINE
go down to 'software' and click the triangle beside it. go down to Microsoft and click the triangle, go to windows and click the triangle, go to current version and click the triangle, go to run and click on the run folder, not the triangle beside it.

Now look in the list of items in the run folder. these are all items that run when your pc boots. If you see an item with 'acer arcade' or just 'arcade' in the name, then delete it. DO NOT DELETE ANY OTHER REGISTRY KEYS....PLEASE!
if you found acer arcade and removed it then reboot and all should be better. if not, boot to safe mode again, click start button and type in 'msconfig' - no quotes. go to the startup tab, and again only uncheck anything with acer arcade in the name.

Hope this helps!!

According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
The specs of the DVD drive are as follows :-
Optical Storage

• Type DVD±RW (±R DL) / DVD-RAM - Integrated
• CD / DVD read speed 24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
• CD / DVD write speed 16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
• CD / DVD rewrite speed 16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)

play the dvd with acer arcade. on my computer, right click on the icon and select play with acer arcade. that should fix the problem :)