Question about iLO 3200 32 in. LCD Television
I woke up one morning and my tv wouldnt show a picture. You can turn it on and off but all it shows is a black screen. What could be wrong with it hadnt had it long.
Possibly the caps on power board have popped if confident remove back and look to see where mains lead goes once you find the relevant board look for anything that looks different from simaliar component especially any that look like they have gunge on top however before this a good trick is to disconnect aerial and mains plug for 24 hours allowing set to discharge capacitor voltage then try tv to see if it has reset itself
Posted on Mar 20, 2013
In regards to the ILO 32HD TV, I too had problems with the remote stop working after 3 months and the buttons on the TV not working. I called Initial Technology (909)392-5583, informed them of my issue, letting them know I was highly upset at paying close to $1000 for a TV that hasn't lasted 4 months, and asked what was going to be done about it. They requested I send the TV to them for repairs free of charge. I didn't have the original box, so they sent me a box to send it in, as well as the labels to attach when I send it back. I was free of charge for me to send, I just had to get the package to UPS. I have yet to receive my TV back, so I can't comment on if the repairs worked. I must say I was stunned to see that ILO was selling such a bad product, and the problems with customer support. I have numerous ILO products and this is the first MAJOR disappointment. No more ILO products in my future.
Posted on Feb 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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