Question about Samsung SCX-4216F All-In-One Laser Printer
We've taken the whole thing apart and there is no paper in the printer anywhere, but it still syas 'paper jam 2' and won't print.
It doesn't print
Posted on May 10, 2008
Paper jam 2 error code is saying the jam is in the fuser area of the machine.
You need to remove the toner cartridge, and since you said you've taken the whole thing apart, maybe try a flashlight and look for a LITTLE piece of paper that may have torn off that remains stuck around that fuser area (the fuser is the thing behind the toner that gets hot-- so be careful -- but look in the corners and anywhere a small piece of paper could have torn and got stuck.
If you're absolutely sure that there is nothing stuck, I'd try to do a hard-reset: Turn off the machine, unplug the power cord and the cable that goes to your computer (if it's hooked up to one. And if it is hooked up to a computer, power down the computer as well.) Wait a minute or two, plug the computer back in, plug the power cord and cable from the printer back in, then turn on the printer and the computer and let them both go through their various start-ups.
If none of that works, let us know.. but from what I know and the docs I have access to, it should work... (fingers crossed!)
Posted on Feb 22, 2008
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