When you have an ink problem on one or more of the nozzles, the chances are that they have been clogged by either inactivity or the use of aftermarket/refilled ink. The first thing to try is to insert new OEM ink cartridges and run the nozzle cleaning utility at least 3 times to clear the nozzle. Depending on the clogging it may take more than 3 cleanings. This method should clear the problem. Be careful when you buy aftermarket inks since they may not meet the specifications required by the manufacturer. I can suggest some good vendors if you need.
Please try this solution as soon as possible and let me know the results. Thanks.
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