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I am running Windows 8 w/Outlook 2003 installed as part of MSOffice 2003. My antispam filter, a part of the BitDefender Total Security 2010 Suite, is disabled. Starting today, when I receive certain emails, and click on them, or the return request associated to same, the email disappears. It doesn't open, and it doesn't go to "Deleted" or "Junk". I deleted the filters.txt file in case it was somehow causing this effect, but it is still happening.

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First, you need to log-on to your mail server and verify if there are some filters that might cause the problem. If the Web mail server is free from any filters, then what you can do is to delete your e-mail account from Outlook 2003 and re-create it.

Re-creating the account would delete any existing filters and rules. That should fix the problem.

Good luck and have a good evening!

Posted on Feb 09, 2010

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