There is a physical connection that shuts off the speakers when you insert the plug and push the connection open. It may be damaged or stuck. Probably need to open the unit to see. Did this connection used to work? Don't force anything into the hole as this may already be the problem.
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The fact that the device produces audio output through the headphones indicates that the audio system is operable up to the headphone jack. Therefore, the fault must lie in the internal speaker, the wiring between the jack and the speaker, or the jack itself. Most likely, the internal speaker has gone belly-up and needs to be replaced...
is it a tablet?....phone?....laptop??? you dont say. If it is a laptop..make sure you are plugging it into the 'headphone' jack...not the input or mike jack. they all look the same except for color. if itis a tablet...go into the settings and see that the headphone jack is set to 'headphones' and not 'speaker' It is possible you have a defective headphone jack...there is a small switch build into the jack that disconnects the speakers and turns the headphone audio path to the headphones. sorry..now I see what the device is "same answer"
This can be a hardware (bad headphone jack) or a software (rom update) issue. If the tablet is in warranty, try taking it to your dealer and see if they have a fix.
Otherwise, some people have had success doing one of the following:
1. Plug headphones in after starting music. Watch for headphone icon to appear on screen, meaning tablet has recognized that headphones are attached. Make sure plug has been put into socket all the way.
2. Install app SoundAbout on your tablet and see if you can route sound to headphones only.
3. Check Settings/About Device to see if there is a software update for your tablet. Install the update and see if that fixes the problem
If the sound works on your Kindle Fire's speakers and will not cut off and reroute sound to headphones when you plug them in to the headphone jack port on the side of the Kindle. Try the following:
If you have a set of blu tooth headphones then enable blu tooth connection to a source of sound like, You Tube, Spotify iTunes etc. You will be able to hear sound on your blu tooth headphones this way. Turn of the blu tooth headphones, then try plugging in your regular wired headphones into the Kindle and reconnection should be achieved.
The bleep cold be just a bleep device separate from the speakers. It looks like a round piece of aluminum with a large dot of white solid past on it with a wire attached.
1st. make sure the volume is up all the way.
Then try using a headphone just to make sure the sound card is working.
If the headphones work then it should be a setting somewhere.
Sometime the switch that turns off the speakers when headphones are plugged in gets stuck, try plunging them in and unplugging them out while music is playing.
If they don't work the sound card may be blown but it is still possible it is not.
Also, try Keyboard shortcuts for mute and UN-mute.
Try going to control panel and bring up the sound app and try different options in there for mono and or what ever it has, you may find the answer there.
If the headphones work but nothing else works you can always plug external speakers in the headphone plug.
Make sure that the correct playback device is set as default in sound properties.
If all is well there then you could try a pair of headphones to see if the sound is working.
If headphones work ok then it is down to your built in speakers, not much you can do unfortunatly unless you are still under warentee