Question about Keurig Platinum B70 Coffee Maker

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My Keurig B77 will not give a full 11-12 oz on the largest setting. The other settings are a little low as well. Is there an ajustment for the cup size?

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These brewers (B77, usually from Costco) are defective & Keurig is replacing them with new units @ no cost. Just call the toll free # (866-901-2739) & they will ship out a replacement in 3 to 10 business days. I own (2) of these & they have both been replaced.

Posted on Feb 15, 2010

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My B77 was purchased from Costco in Jan '2010. It also had a problem after brewing a cup of coffee. I called Customer Service for a solution. The fellow I spoke with was very very nice. He told me I would be receiving a replacement in 7-10 days. I received it today. I hope this one is problem free. I have to say that the Customer Service is the best I have ever encountered.

Posted on Feb 18, 2010

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I just wanted to second what jallenshaw suggested. I followed their advice and called Keurig at the number listed. The gentlemen was EXTREMELY nice and helpful. He explained it's not a problem with this model in particular, but with a batch that was produced around XMas 2009. They are sending me a replacement. I do not have to send anything back. He suggested I keep any removable parts as spares. Despite the issues we've had, I'm delighted with the company and their service.

Posted on Feb 16, 2010

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1 Answer

Not making full cup. It worked fine for a while. Now: set on largest and get maybe a shot size over and over.


Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

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heatman101

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The machine does not make a full serving. I will push the largest serving and the machine will produce 4 oz or so.


Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

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Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

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heatman101

May 04, 2011 | Microwave Ovens

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My Keurig (one year old) does not brew a full cup (I have it set for the largest cup setting) and it only brews approx 4 oz. then stops.?


1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

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