Question about Canon Pixma iP6600D InkJet Photo Printer

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Canon iP6310D photo printer

I have spoken w/ canon & Dell and, although I finally got the printer drive recognized by the computer when I go to print it says the printer is not responding. The printer DOES work from a camera card and from my daughter toshiba laptop. Thus I am still left wondering if there is a Lexmark file interfering with the inf. files from the canon. The canon tech guy said this might be a problem but Dell didn't seem to respond to this idea. Any suggestions on how to make sure the Lexmark stuff is GONE and only the canon files are present and active?

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I had Power Spec window ME. and not too long ago I boght Canon printer IP6310D and it work very well though I didn't have CD ( just connected) Later on my computer had weirdly acted. I assume that it may not enough memory or hardrive failed. So, I took them out and in this system it has only two chips memories total 356 GB and 20 GB hard drive. Then I bought 160 GB hard rive plus 512 GB (in one chip) memory. Ok I put a new hard drive and 768 GB memory in( I couldn't put them all cause only two memory slots) Final tested, The word popped up " If you use USB 2.0 it will be faster" some thing like that. I went to where I bought the computer from and the told me to go to Power Spec website and I did that but didn't find anything concernig this problem. They told me that I need to change new windows Exp or vista and I did change to window Exp. Wow! every is great surfing online faster! Alas, The printer still not work.I tried it again and again at this point not a word, nothing happen when I clicked on print Icon. Please advice me, what I suppose to do. May thanks in advance!


Posted on Sep 26, 2008

  • phans256 Sep 29, 2008

    I did as I was told. But the system won't let me Remove my old drivers. So, I just re-added up the same printer and it didn't work.



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You can do the following to check and remove your old drivers.

Assuming your using Windows, click on START, then Printers and Faxes.
In the new window click on File and then Server Properties.
From here select the Drivers tab and see what drivers are listed there and select any Lexmark ones and push the Remove button. Reboot.
You may want to disconnect your Canon printer and remove it's drivers also and then reinstall them fresh again and see how you go.

You could also try something like Driver Genuis - which is supposed to be able to remove old and unused drivers, but it's a paid product and i'm not sure how effective it is.

I would tend to agree with the Dell staff that it should matter if you have old drivers still on the system as it will only use the drivers/files that are required by your hardware.
I would also try the different USB ports on your Dell machine and possibly a different USB cable just in case.

Posted on Feb 22, 2008


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