Question about Creative Labs ZEN Vision:M Digital Media Player

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Player froze up

My Creative zen vision M has been wonderful for the year + that I've had it. Never a problem. Then today, I was rewinding an audiobook and it just got stuck. I won't go forward, play, rewind, backup in the menu, turn-off.

What do I do? Do I reset and then reload?

Help and thanks in advance.

Wendy Wood

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Do a reset and if you can do a cleanup

Posted on Feb 22, 2008

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Try downloading the MP3 Player Recovery Tool off of the Creative's web site.

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posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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1 Answer

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Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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1 Answer

Froze, battery wore, charged it, n still wont come on


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
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By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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