Question about Nokia N97 Cell Phone

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I have A nokia n97.. ive had it since october, and it had many bugs from the start.. i kept waiting for new firmwares to be available and thought they might solve these issues with the phone, and they did in some sort of way.. anyway yesterday, i realized there was a new firmware, the .45.... so i backed up, started the update as i always do, hoping it would solve my problems. however, for reasons i dont knw, the update wasn't complete, the the update stopped almost half way through, and said that my ovi suite has lost the connection with the phone, that i had to disconnect it from the USB, then remove the battery, then put it back in and re connect the UAB cable, then press the power for one second, that was supposed to recover my phone from the lost connection issue, but it never worked, so i disconnected the phone, took off the battery and all that but it was malfunctioning, eventually i managed to download the update from the separate SU app from the N97 cd. but something was definitely wrong, and whenever i turned the mobile on, a system error would appear, and i cant access many files i used to access easily. i looked online, i did the hard reset and re installed the firmware but the problem persists, as soon i turn the mobile on "System error" appears... please help me, how can i get my mobile to function at least okay, without this system error thing making my nokia very annoying to use and unreliable.. please, i need help solving this issue

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  • hamoud_tahbo Feb 08, 2010

    i thought there was something i could do other than take my phone to a nokia center where they'll just restart the device, install a random firmware and give it back in a week if im lucky :s but thanks anyway, appreciated



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There was a mistake in performing the firmware upgrade. Nokia tech people are upgrading firmware very carefully using the selected firmware version that would work with each phone.

System error indicates that the program of the phone is corrupted because of the interrupted firmware upgrade.

The best thing that you could do is to bring the phone to the nearest Nokia Care Center and have them upgrade the firmware of your phone. Because they know the version that would work best with your phone. They prefer different versions of firmware depending on the phone's manufactured date. And that should fix the problem.

Good luck and have a great day!

Posted on Feb 08, 2010


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