Question about HP LaserJet 8500 Color Printer
Sounds like you need a paper pick up repair kit
Go to hp.com
support, put in your machine and something like repair paper rollers
And it will kick back a kit number.
Then go to the WEB, to one of the reseller or even ebay and put in the kit number and watch what happens.
They are about 10 bucks for the smaller printers, color could be more
Posted on Feb 08, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.
To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.
You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.
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