Question about HP Officejet 6310 Printer

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HP 6310 WON'T SCAN

Windows 7--downloaded drivers yesterday--I can copy and print but cannot scan with my all-in-one hp officejet 6310. Can i fix it?

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Have a look here:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=uk&product=1119598

There are some new critical updates regarding scanning and Windows 7 and your printer.

Posted on Feb 08, 2010

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1 Answer

How do I get my HP 6310 to scan---free download etc?


To scan using your HP Officejet 6310, you need to install the full feature driver software.

Full feature driver software can be downloaded from the following web link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&lc=en&cc=uk&dlc=en&lang=en&cc=uk

Also please perform the following steps to scan using your unit:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=31271&tmp_task=useCategory&lc=en&dlc=en&cc=uk&lang=en&product=1119598

:) Dr Tony

Apr 17, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

It wont print or scan but it will copy


Go here and download the appropriate driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%C2%BB

Select your Operative System version, download and install the driver

Jan 19, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Does anyone know if Windows 7 fixes the problem that Vista users have with HP Officejet 6110 scan function? ie: not respondind to buttons on 6110 when trying to scan.


yes it will fix the issue :
Need to download the driver for Windows 7 from the hp's website.
Click on the below given link it will help you download the software :

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
Also try to print

Also try to scan from the scan button on the printer
This should resolve your Issue

Oct 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

HP Officejet Solution Center - no "scan settings" no scan options


I had the same problem and after spending more than 40 hours on the phone with tech support, it was determined that Adobe Photoshop is not compatible with hp solution center. You can open paint and scan with it.

Aug 28, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

There is a line across the page when I fax, copy, or scan. How can I fix this?


If it's along the page of the print the printer path needs cleaning. If it's on the scan you need to clean the scanning window.

Aug 28, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

My HP Officejet 6310 All-in-One gives me a no destination when I try to use the scan feature. Do I have to have a specific program on my computer?


Yes, go to HP support and place your model in the search box and download the program
HP Director...make sure if you have IE7 and 8 there is a special driver download for that model that allows HP director to properly work with Internet Explorer 7 and 8

Aug 26, 2009 | HP Officejet 6310 All-In-One InkJet...

3 Answers

I need to install my new HP Officejet 6310 and set it as the default printer . I don't have a Installation CD Rom


STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER WITHOUT CD-Rom
STEP 1: In your computer window click the Start button and select the option Devices and Printers.

STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer.
STEP 3: After clicking the Add a Printer option two options appears on the screen.
Add a local printer
Add a network & wireless or Bluetooth printer.
Select the option that suits to your printer
STEP 4: If your printer is not a wireless then select the Add a local printer and select the option Use an existing port then click next.
STEP 5: Scroll down to select the HP in the manufacturer section.
STEP 6: Select your Hp printer model in the printer section then click next.
STEP 7: If your model number is not present then click the windows update it will automatically add your printer model.
Note: You must need internet connection to update the printer model to your computer.
STEP 8: Then click next and finish.



STEPS FOR INSTALLING THE HP OFFICEJET 6310 PRINTER FOR WIRELESS CONNECTION:
STEP 1: In your computer window click the Start button and select the option Devices and Printers.
STEP 2: A new menu Devices and Printers appear on the screen. Then click the option Add a printer.
STEP 3: After clicking the Add a Printer option two options appears on the screen.
Add a local printer
Add a network & wireless or Bluetooth printer.
Select the option that suits to your printer
STEP 4: Select the option Add a network, wireless or Bluetooth printer and click your printer name and address.
STEP 5: After the HP officejet 6310 printer installation of your wireless printer next step is to add your printer name and click next.
STEP 6: Set default printer as your HP Officejet 6310 printer and select the option print a test page.
STEP 7: A new popup window appears on the screen, then close it and finish.










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Jun 11, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

"NO SCAN OPTIONS" in HP Officejet 6310 all-in-one


You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&

Mar 19, 2009 | HP OfficeJet 6310 All-in-One Printer...

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