My husband just bought a new Toshiba 37hl17 that we received yesterday. We hooked everything up and it was working fine last night. This morning I turned it on and all I had was audio, no picture. Help???
3 yr. old Vizio P42: sudden loss of picture while on--audio continues. Tried, unplugging, replugging, checking all connections (cable, etc.) without any success. No prior problem with picture, just sudden total loss.
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You may need to adjust the output of your receiver to match the capabilities of your TV. Sounds like new TV does not support the current selection. I would connect a DVD player or other source to confirm that the TV is working properly as out of box duds do happen.
Call Toshiba customer serviced for a warrenty repair or take it back were u bought it.Tries get a new replacement tv.The tv have dead of those 2 long LCD inverter boards,that why ur tv is getting only sound but no picture.
Hi, What kind of video connections are you using to hook up the cable and the dvd player? Also does the menu of the tv come up normally? Once I have more information I can assist you further. Worst case scenario you will end up needing to return it for a replacement where you bought it from but lets do a little troubleshooting first. Thank you, Lee
Its possible that you might have to upgrade the firmware of your TV, I know that I had simular issues with my tv and connecting it to my dvr, sometimes the sound didn't work and sometimes the video would be pixelated.