Question about Maytag Neptune MDE5500AY Electric Dryer

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My Neptune is not drying the clothes in one 90 minute time period, and it's sweating aroung the door and there is wet lint around the door,

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  • Maytag Master
  • 2,122 Answers

You need to clean out the dryer,you should do this once a year so you don't have a lint fire and so this doesn't happen again,your lucky you didn't damage any parts,the dryer runs hotter than normal like this,take off the vent line,if it's a long run from the dryer to the outside i use a leaf blower to blow all the lint out of the line,make sure nothing is blocking the outside vent,now you gotta clean out the duct that's below the lint filter,if you have a shop vac it blows on the other end,i take the dryer apart when i do a clean out but you can blow the lint out,stick the nozzle in the left side and the lint will blow up and out on the right side,if you have a brush for cleaning out dryers you can stick that down in there and pull some of the lint out like that,you should take the front panel off and vac out the inside where the motor is also,blow the lint forward with the shop vac so you don't have to pull the drum out,sounds like alot of work but it isn't and your dryer will last longer,unplug the dryer,open the door and take the four screws out to take the front panel off, 2 in the door and the other 2 opposite the door screws remove the door and pull the front off

Posted on Feb 09, 2010

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Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
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9.2 Soiling
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separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
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and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
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Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
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A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
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recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
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WASH PERFORMANCE INFORMATION
9.1 Creasing
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimize creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
9.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
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Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
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Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
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9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
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12.1 Creasing
Creasing can be caused by over loading SmartDrive or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
12.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 20oC does not wash effectively. Select the wash temperature according
to soil type. For example, blood and mud are better washed in cold water, while sweat and oil
based soil wash better in warmer water. Loads made up of articles of varying sizes will wash
better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent than
soft water.
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Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading SmartDrive can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
12.4 Detergent Residue
Over loading SmartDrive can result in detergent residue being caught in the creases of the
fabrics. If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check
the instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
12.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that SmartDrive is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
12.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that SmartDrive is periodically filled with hot water, plus
detergent and left to soak.
12.7 Dye Transfer
Wash and dry non-colourfast clothes separately. Non colourfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
12.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load SmartDrive by wrapping clothes around the agitator.

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ventilation problem,disconect hose from back of dryer make sure lint trap is clean turn dryer on clothes should dry,if they do your is bad or vent to house is stoped up

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Clothes are now taking much longer to dry. I have cleaned the dryer vent & vent hose. ( all the way to the roof as I did once before that rectified the problem then.) Wet lint is around the door and...


Hi,

If your dryer is not drying like it once did or if you just have not taken the time to give yourself a clean dryer in a long time then you need to do that. At least once a year the dryer cleaning should take place. Lint build up in the dryer duct is one of the main causes for your dryer to fail.

Here is the rest of this tip about Dryer Maintenance

heatman101

Dec 28, 2010 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

The dryer is heating but clothes aren't drying. There isn't much lint on the filter and the inside door and lint area is damp with wet lint spread around that area. It is a MDE5500AY model. Serial...


This just happened to us a couple of weeks ago, and we called a repair man. I might be able to save you $45 for a service call. In our dryer, the lint can fall out of the lint screen and clog up in the back of the dryer. Remove the back of the dryer (you might have to unscrew the lint screen too) and the ductwork inside the back (it's quite easy, I've now done it since my daughter dropped my sunglasses down the lint screen hole) just keep an eye on your screws. Remove the trapped lint, and vaccum out the hose, making sure there's no kinks in the hose as it runs to your house exhaust. Put the dryer back together and see if it works. If not, you've got a fan problem and will need a repairman. But apparently this is the most common dryer problem and will take about 20 minutes of your time to straighten out.

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I suspect you have a blocked air vent. A blocked vent will definitely extend your drying time. You may even find yourself having to run a load twice to get it fully dried. One way to confirm this is to disconnect the vent hose from the back of your dryer and dry one load with the machine venting directly into your laundry room. If that load dries quickly then you know the problem is a blocked vent. Most vents get blocked by lint near their exit to the outside. There's usually a screen at this location to prevent small animals from crawling into your house. Often this screen gets clogged with lint. Most vents are designed to allow removal and cleaning of this screen from the outside.

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