My Neptune is not drying the clothes in one 90 minute time period, and it's sweating aroung the door and there is wet lint around the door,

Wet vacuum.

WASH PERFORMANCE INFORMATION
12.1 Creasing
Creasing can be caused by over loading SmartDrive or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
12.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 20oC does not wash effectively. Select the wash temperature according
to soil type. For example, blood and mud are better washed in cold water, while sweat and oil
based soil wash better in warmer water. Loads made up of articles of varying sizes will wash
better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent than
soft water.
12.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading SmartDrive can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
12.4 Detergent Residue
Over loading SmartDrive can result in detergent residue being caught in the creases of the
fabrics. If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check
the instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
12.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that SmartDrive is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
12.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that SmartDrive is periodically filled with hot water, plus
detergent and left to soak.
12.7 Dye Transfer
Wash and dry non-colourfast clothes separately. Non colourfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
12.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load SmartDrive by wrapping clothes around the agitator.

To dry clothes, we need 2 things:
1-heat to evaporate the water from the clothing
2- adequate air flow to exhaust the moist air, thereby drying them.

Your heat seems to work.....if you stop the dryer mid-cycle, the clothes should be hot.

It sounds to me like you have a lack of air flow through the dryer. If you can get to the exhaust vent grill outside, then see if you get a large volume of air coming out of it. If not, then look for the louvers stuck closed on your outside grill, or any kind of blockage in your ductwork.

Perhaps undo the vent at the back of the dryer TEMPORARILY

9 WASH PERFORMANCE INFORMATION
9.1 Creasing
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
9.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
according to soil type. For example, blood and mud are better washed in cold water, while sweat
and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent
than soft water.
9.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus
detergent and left to soak.
9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
9.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.

There is no lint filters in these machines,
It is automatically pumped out with the drain water.
WASH PERFORMANCE INFORMATION
9.1 Creasing
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimize creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
9.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
according to soil type. For example, blood and mud are better washed in cold water, while sweat
and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent
than soft water.
9.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus
detergent and left to soak.
9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
9.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.

12 WASH PERFORMANCE INFORMATION
12.1 Creasing
Creasing can be caused by over loading SmartDrive or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
12.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 20oC does not wash effectively. Select the wash temperature according
to soil type. For example, blood and mud are better washed in cold water, while sweat and oil
based soil wash better in warmer water. Loads made up of articles of varying sizes will wash
better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent than
soft water.
12.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading SmartDrive can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
12.4 Detergent Residue
Over loading SmartDrive can result in detergent residue being caught in the creases of the
fabrics. If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check
the instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
12.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that SmartDrive is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
12.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that SmartDrive is periodically filled with hot water, plus
detergent and left to soak.
12.7 Dye Transfer
Wash and dry non-colourfast clothes separately. Non colourfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
12.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load SmartDrive by wrapping clothes around the agitator.

ventilation problem,disconect hose from back of dryer make sure lint trap is clean turn dryer on clothes should dry,if they do your is bad or vent to house is stoped up

Hi,

If your dryer is not drying like it once did or if you just have not taken the time to give yourself a clean dryer in a long time then you need to do that. At least once a year the dryer cleaning should take place. Lint build up in the dryer duct is one of the main causes for your dryer to fail.

Here is the rest of this tip about Dryer Maintenance

heatman101

This just happened to us a couple of weeks ago, and we called a repair man. I might be able to save you $45 for a service call. In our dryer, the lint can fall out of the lint screen and clog up in the back of the dryer. Remove the back of the dryer (you might have to unscrew the lint screen too) and the ductwork inside the back (it's quite easy, I've now done it since my daughter dropped my sunglasses down the lint screen hole) just keep an eye on your screws. Remove the trapped lint, and vaccum out the hose, making sure there's no kinks in the hose as it runs to your house exhaust. Put the dryer back together and see if it works. If not, you've got a fan problem and will need a repairman. But apparently this is the most common dryer problem and will take about 20 minutes of your time to straighten out.

I suspect you have a blocked air vent. A blocked vent will definitely extend your drying time. You may even find yourself having to run a load twice to get it fully dried. One way to confirm this is to disconnect the vent hose from the back of your dryer and dry one load with the machine venting directly into your laundry room. If that load dries quickly then you know the problem is a blocked vent. Most vents get blocked by lint near their exit to the outside. There's usually a screen at this location to prevent small animals from crawling into your house. Often this screen gets clogged with lint. Most vents are designed to allow removal and cleaning of this screen from the outside.