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Receiving faxes with a Cisco ATA 186

I am using a Cisco ATA analog telephone adapter to connect a Dell MFP 1600n printer to a Cisco Phone network. I am able to send faxes, but not receive and print faxes.

When receiving a fax, the MFP 1600n makes the fax noise, and the display says receiving, but nothing prints.
Cisco says the baud rate of the fax needs to be lowered. Is this possible to do on this MFP 1600n?
Have you seen this probem before?
The Cisco ATA does send and receive on other faxes, so the Cisco ATA appears to be configured correctly.
Peter

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  • arunaus Mar 28, 2008

    i m not able to receive fax on 8820 machine....

  • Anonymous Apr 24, 2008

    Fax machine gives an intermitant ring, but does not auto answer, we have it on a broadband line using an ASDL filter, if you unplug the filter it works correctly?

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I same issue and plug the Analog phone on the ATA. I was able to call from my mobile to the analog phone but cannot hear the voice coming back to me but can hear the voice from the mobile on the analog phone. Then tried the analog phone to call my another analog desk phone and able to make calls to mobile and desk phone successfully with voice going both sides.

looks more like a codec issue or Fax machine having higher baud rates. I think more of codec issue. Trying to sort this still now.

Posted on Sep 12, 2010

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More investigation implies that faxing over VoIP, as I am doing, requires setting the fax BAUD rate to 9600 bps or slower. So does anyone know if it is possible to set the BAUD rate on the Dell MFP 1600n multifunction printers?

Posted on Feb 23, 2008

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Posted on Jan 02, 2017

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Uniden troubleshooting


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No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
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to the HP All-in-One, you might not be able to send or receive faxes. After
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again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
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test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
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not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
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