As far as only wanting to download certain parts of your backup folder, you can open your backup folder and remove the programs, or data that you dont want to go back on your phone, my computer>disk C:>program files>palm file>bcakup folder will be loacted in there somewhere.
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Restart your Palm Treo 744p. Take out the battery from the phone for more than 3 min and put it back in. Switch on the phone and then try to Hot sync Again. Hopefully it will work. I am assuming that you installed the Palm Desktop software came with the phone on your computer I have same problem once in a while when i try to hotsync with new comp and this trick always worked for me.
Well, thank God I had done a recent Hot sync! I found out how to do a hard reset by holding down the power button while reinserting the battery then letting the button go and the system will ask if you want to erase all data? I put yes! Then it erases all my data and restarts the phone. I had to plug the phone in to be recharged because the looping ultimately drains the battery. Then, I plugged in the Hot sync cable and pushed the button to start the sync and ta da! back to its working state! Yippee! Do it! It's easy! Just make sure to hot sync often so your info stays current!
try doing a hard reset just make sure you hotsync first so you can backup all your information. Always keep in mind the software you have loaded write it down and the website you got them from along with any registration codes. when doing a hard reset you will lose all the information and programs on the phone basically it will take you back to the way you first bought it.
How to Hard Reset a Treo 755
To perform a hard reset/clean wipe of a Treo 755, do the following:
1. Remove the battery cover from the back of the device.
2. Press and hold the power (red phone) button.
3. While holding the red power button remove and replace the battery from the device.
4. When you see the "Access Powered" screen on the device take you finger off of the power button. At this point, you'll be prompted to erase the device by pressing up on the directional pad.
Have you installed any additional programs? If so, it may be those (the old software/hardware, who's at fault problem). If you have not installed any new programs, or you delete all of them and still have the same problem, Sprint should not give you a hard time replacing the phone.
My phone has some problems with occasional re-starting, but it happens when I run a 3rd party software, so I can't blame that one on Palm/Sprint.