Question about Sony Cyber-shot DSC-W100 Digital Camera

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My cybershot dsc w-100 goes on but clicks and

My sony cybershot DSC W-100 goes on but makes a ticking sound and displays "turn power on and off". I cannot take a picture because I am not able to see on the lcd screen the object.

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  • mren Feb 08, 2010

    The camera seems to be stuck with the lens outward and no movement in or out at all. Sometimes the camera shuts off by itself.

  • mren Feb 08, 2010

    Do you feel strongly that this is the problem? If so please give me the parts number? Are the parts costly? Should I buy a new camera? I just spent $35 on a new battery.

  • mren Feb 09, 2010

    great support and quick response time.

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  • Master
  • 10,594 Answers

Hi,
Does lens extend when camera turns On?
If lens extends and folds back maybe 3 times and then camera gives "turn power on and off" message that means lens mechanism is not being reset for some internal problem. This error can be fixed by replacing lens assembly.
Let me know about lens status to diagnose problem.
Thanks.

Posted on Feb 08, 2010

  • Shahid Electronics
    Shahid Electronics Feb 08, 2010

    The camera seems to be stuck with the lens outward and no movement in or out at all. Sometimes the camera shuts off by itself.
    =======================================================================

    That seems internal damage of lens mechanism, in that case lens assembly will be replaced.
    I can provide you part number info if you wish to replace lens assembly by yourself, or take it to local camera repair shop.



  • Shahid Electronics
    Shahid Electronics Feb 09, 2010

    Do you feel strongly that this is the problem? If so please give me the
    parts number? Are the parts costly? Should I buy a new camera? I just
    spent $35 on a new battery.
    ===================================================================

    Yes, its is problem of lens assembly that will be replaced.
    Part number is as follows..
    A1060696A... LENS BLOCK ASSY 890 (J1) DSC-W100
    Lens assembly seems costly as available in Sony Parts Store for $154
    I think new camera would be fine.




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