Question about HP Photosmart C5180 All-In-One InkJet Printer

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Black ink is not working - can only print in color. It is almost full and I have cleaned it with alcohol and Q-tip.

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Have you done any print head cleanings?

Posted on Feb 08, 2010

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You may find more success with water than alcohol - most inks are water based these days. However, you may find that ink has dried in the head, which you won't resolve. I can't remember if these have changeable heads or not.
Final option is to try printing a whole full page of cyan colour. It might eventually get through the dried ink and soften and start printing.

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The old ink got dried up on the contacts. Remove the ink cartridge and using a cue-tip with water clean the contacts where the ink cartridge contacts the other part. This would be a good start. if the ink isnt coming off easily with water try alcohol, its cheap at most dollar stores just watch out for sparks and flames around alcohol and just pour out small amounts and put container away before use.

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Make sure you've removed the shipping tape from the cartridge's print head. More than likely the black cartridge is not disbursing ink - clean the print head carefully with "Q" tip and alcohol and see if black ink comes out slightly. Re-insert cartridge and try again. Perform "clean cartridge" in printer properties window.

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Howdy there! it is possible that the ink is clogged. take a cottonball and dab it is alcohol and then apply it to the black ink cartridge. If this is not working, also clean the printer well where the ink goes into the printer. if still a challenge, you can check to make sure the black is turned onto full color black. From file menu, click print, then advanced, make sure that everyday printing is welected, then choose the color tab and make sure that grayscale is not selected, if so, click on color and black. please let me know if this does not work, pleasure to assist tonight..... Guy

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Possibly the print head is getting plugged or the color map settings are changed. Try removing the printer and reinstalling the drivers as well as clicking the "default" settings button after. If this does not fix it, possibly the head itself is ok on a test pattern with low ink but on printing is not delivering full ink in all colors, only yellow, indicating the head is plugging. Possibly cleaning with alcohol would help, place a drop on each place the cartridge inserts on the ink tubes and also clean the head surface where the ink comes out with a Q-tip and alcohol and then do a regular head clean.

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Take some paper towels, fold them in half, spray them with alcohol FREE glass cleaner and set your color cartrige on the paper towels and let them soak for thirty minutes or so. DO NOT USE ALCOHOL it sets the ink. also clean the thin plastic strip in the back of the print heads this is the encoder strip and it tells the print heads when to dispense if this is dirty from overspray it will affect your print quality. Use q tips and the same alcohol free window cleaner.

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some canon printers come with a utility program that has a whole host of troubleshooting programs.

if yours came with this, try looking in it for a nozzle cleaner or head cleaner utility.

im thinking the generic ink may have gummed up the printer nozzles.

if that doesnt work, take a Q-Tip and clean the heads and nozzles on the cartridge with denatured alcohol (~$10; pick it up at local pharmacy maybe? i got mine through the local grocery stores pharmacy).

let me know if that works for you. got a couple other ideas.

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Hi,

I don't know if this will work on an Epson, but it does on Cannon. The pads on the cartridges or the ink jets in the printer head may be cloged with dry ink. Get some Q-tips and rubbing alcohol (water is a poor substitute). Take out the ink cartridges and touch the pad on the bottom with a Q-tip (one for each color). If there is color the cartridge pad is OK. Take a fresh Q-tip dip it in rubbing alcohol and GENTLY rub the little holes on the bottom of the plastic box the cartridges go in. Thse are the print head jets. You should see color. You may need to clean it a couple of times if the ink has dried down into the jets. It is OK to have the Q-tip pretty wet, but not dripping.

Hope this helps

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