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I have a new hp laser mouse model No. MORFD7UL and it wanders all ofver the page. I have tried to reset to default but nothing helps. Any ideas? PS. I have a Laptop but also tried it on my desktop and it does the same.

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Make sure you are not using the mouse over any kind of pattern. They like a single color under them. Tri it on a plane sheet of paper.

Posted on Sep 08, 2010

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I have the same trouble but now the mouse dosent work hp wont replace it all im offered is a 25 dollar credit i will never by hp again!!

Posted on May 11, 2010

  • robnan777 Dec 15, 2010

    I know this is a bit late, but I had the same problem with the mouse pointer wandering. My cure was to blow off the laser with canned air, and also used a cotton swab to assure that the sensor was clean. The problem was solved in my situation.


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The mouse is faulty. Especially if the "Problem" follows you when you change machines, sorry.

Posted on Feb 08, 2010

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I'm afraid the the dongle is proprietary and only works with that particular mouse. You can however purchase a separate wireless keyboard and it shouldn't interfere with the mouse.

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I need the small USB wireless receiver for the HP Model morfd7ul mouse. where can i get one..what is the part number to google for it?

Can't be done. HP doesn't sell the receiver separately. My wife found a mouse on an airplane that had been left behind by a previous passenger. I got on chat with HP, and after repeatedly asking for a computer model number (I don't own an HP computer), they finally directed me to the HP parts store phone number. After the Bangalorean that I spoke with (who was very nice) searched for a few minutes, she came back and told me that HP doesn't sell the receiver separately. I asked, "So I've got a useless mouse that HP won't support, correct?", she repeated that HP wouldn't sell the receiver separately.
This level of support is why I never purchase HP products.

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After you put new batteries in did you synce the device?
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never let a machine defeat you
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REBOOT. PS 2 mouse should work.
if USB mouse, scroll down to USB ports to see if there are any YELLOW check boxes under USB
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click uninstall, SCAN, and let it reinstall.
try another mouse... hope you get cheese!

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is this some old XP op sys? No PC actually stated,
no service tag model stated.
Generic answer.:
old PCs, with old PS2 mice.
it has a driver, if device manager tells you its ok, then why not
go to control panel , and see the word MOUSE.
click that and set the center button as you desiree.
using arrow keys does not reconfigure the mouse. btw.
support ends after 10 years, (about)
then click tab , WHEEL, and set it as needed.
or the mouse is dead, the wheel deep inside, loves to grow LENT
and the LENT blocks the optical wheel encoder inside.
and makes it fail. (all do this , this old, wait for it, bam. )
try a new mouse
clean yours (google how)
bUy a USB mouse, but XP hates USB so GET service pack3 for XP
and pray the USB like your new mouse but wait I may not.

Id go to goodwill (store) pick put out PC that came new with windows7
so you have support.
I think covered every possible way here, liking PC model. NO NOT REALLY., ill list them.
1: VIRUS INFECTED PC. most XP are, its loves to.
2: bad mouse
3: bad mouse driver.
4: bad setups in the mouse page.

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